Alejandro Rivera
Fort Worth,TX
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management. Skilled Warehouse Forklift Operator with background in inventory management, logistics, and safety protocol adherence. Familiarity with warehouse operations and equipment maintenance enhances efficiency and minimizes downtime. Strengths include problem-solving abilities, adaptability in fast-paced environments, and aptitude for maintaining high standards of organization and productivity. Previous work has resulted in improved operational efficiency and optimized workflow processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Forklift Operator
Westrock BOD
Fort Worth, Texas
08.2023 - Current
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Maintained current forklift training and certification as required by company policies.
- Provided assistance in training new employees on proper operation of forklifts and other material handling equipment.
- Completed daily logs for recordkeeping.
- Staged goods in loading dock area.
- Operated forklift to transport goods throughout warehouse.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Located, pulled and prepared orders.
- Loaded or unloaded shipments on trucks.
- Secured loads on pallets to minimize damage and worker injuries.
- Tied and secured loads to prevent shifting or damage to items.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Operated manual pallet jacks to move material around the warehouse.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Ensured all safety protocols were followed while operating the forklift.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Packaged, labeled and tagged goods before transfer.
Shift Supervisor
Walmart
Fort Worth, Texas
08.2014 - 07.2023
- Supervised work of cashiers, training new team members and monitoring performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints and issues, maintaining high customer satisfaction ratings.
- Led weekly team meetings to discuss sales goals, upcoming promotions, and operational issues.
- Scheduled staff shifts to ensure adequate coverage during peak and off-peak hours.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Trained new employees on store policies, customer service techniques, and sales procedures.
- Delegated work to staff, setting priorities and goals.
- Increased sales by optimizing in-store promotional strategies.
- Dealt with customer complaints and rectified product and service issues.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Supervised team of 15 retail associates, ensuring high-quality customer service and operational efficiency.
- Responsible for an entire area of the store.
- Provides leadership, direction, training, and support to associates.
- Ensures merchandise availability and department standards.
- Manages financial performance of the area.
- Coordinates and oversees job-related activities.
- Trains and supervises department staff.
- Handles customer complaints and issues.
Education
Associate of Arts - Pharmacy
Tarrant County College
Fort Worth, TX02-2013
Skills
- Forklift operation
- Material handling
- Daily log completion
- Safety compliance
- Inventory management
- Team collaboration
- Employee training
- Problem solving
- Conflict resolution
- Adaptable leadership
- Time management
- Pallet construction
- Production scheduling
- Problem-solving
- Lift equipment operation
- Warehouse best practices
- RF scanner
- Team player
- Order picking and processing
- Safe driver
- General laborer
- Order picking
- OSHA compliance
- Shipping operations
- Staging and sorting
- Basic math aptitude
- Assembly line experience
- Lifts up to 50 pounds
- Shipping and receiving
- Pallet stacking
- Loading and unloading
- Warehouse picking
- Friendly customer service
- Pallet jack operation
- Order fulfillment
- Data entry
- Team leadership
- Scheduling staff
- Attention to detail
- Goal oriented
Certification
- Forklift Operator
Languages
Spanish
Professional
Timeline
Forklift Operator
Westrock BOD
08.2023 - Current
Shift Supervisor
Walmart
08.2014 - 07.2023
Associate of Arts - Pharmacy
Tarrant County College
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