Alejandro Rosario
MIAMI
Summary
Skilled automotive service technician with background in diagnosing, repairing, and maintaining diverse types of vehicles. Experience includes hands-on expertise with the latest diagnostic tools and technology, ensuring efficient troubleshooting and repair work. Strengths encompass strong problem-solving skills, adeptness at mechanical repairs, and familiarity with electronic systems in modern vehicles. Contributed to improved customer satisfaction through timely and accurate service delivery in previous roles. Skilled professional demonstrates abilities in troubleshooting and fixing problems within all vehicle systems. Adept at working quickly and accurately to repair, replace, or refurbish components. Proficient in maintaining records, updating logs and training employees. Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering several years in the field and a hardworking, reliable nature. Great problem-solver with strong background as qualified professional. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.
Overview
6
6
years of professional experience
Work History
Mechanic
305 Mechanic shop
Miami
11.2024 - Current
- Adhered to all safety protocols and guidelines to prevent accidents and injuries.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Reviewed work orders and discussed with supervisors.
- Diagnosed and repaired vehicles during road call situations.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Kept detailed records of repairs, labor involved and parts used.
- Examined loose bolts and specified safety devices on vehicles and made adjustments.
- Removed old oil, replaced filters, and added correct amounts of fluids.
Commercial Parts Professional
Advanced Auto Parts
Miami
01.2019 - 11.2024
- Wrote and recorded orders for merchandise or entered orders into computers.
- Prepared and managed the parts department budget, including forecasting and expense control.
- Collaborated with the sales team to support marketing and promotional activities.
- Implemented sustainability initiatives to minimize waste and promote recycling of parts.
- Contacted satisfied customers to offer additional services.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Ordered or purchased supplies to maintain optimum inventory.
- Prepared quotes for potential clients based on their part requirements.
- Provided technical support to customers with inquiries about parts and services.
- Generated reports summarizing inventory levels, sales trends, and purchasing activity.
- Maintained and updated a database of parts inventory.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Utilized parts management software for inventory tracking and order processing.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Led a team of parts department employees, providing training and performance evaluations.
- Managed customer inquiries and complaints regarding parts availability and pricing.
- Coordinated with service department to ensure availability of necessary parts for repairs.
- Conducted research on product specifications, pricing, and availability.
- Created marketing materials highlighting new products and features.
- Located and labeled parts to maintain organized inventory of stock.
- Controlled daily parts program activities to improve sales and inventory management.
Education
GED -
Green Springs Highschool
3555 NW 7th St, Miami, FL 3312507-2024
Skills
- Engine repair
- Vehicle inspection
- Parts ordering
- Customer service
- Inventory management
- Technical support
- Problem solving
- Equipment inspection and testing
- Heating systems
- Servicing vehicles
- Part identification
- Diagnostics
- Electrical systems
- Fuel systems
- Battery testing
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Mechanic
305 Mechanic shop
11.2024 - Current
Commercial Parts Professional
Advanced Auto Parts
01.2019 - 11.2024
GED -
Green Springs Highschool