Alejandro Rosas
Houston
Summary
Attentive Valet Parking Attendant with solid background in providing top-notch customer service. Skilled in safe vehicle handling, parking logistics, and efficient time management. Strengths include strong communication skills, quick problem-solving abilities, and adaptability to changing situations. Previous roles have shown improvement in overall client satisfaction through streamlined parking procedures and enhanced team coordination.
Efficient professional in vehicle management with proven ability to complete tasks swiftly and effectively. Possess specialized skills in parking space optimization, customer service, and cash handling procedures. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive interactions in fast-paced environments.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
Work History
Valet Parking Attendant
NLVP
Houston
10.2022 - 08.2024
- Helped customers understand and correctly navigate parking structures and payment systems.
- Cleaned parking lot regularly by removing trash and cleaning up spills.
- Transported vehicles between various locations as needed.
- Handled customer complaints in a professional manner while striving to provide satisfactory resolution.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Handled account payments, collected cash and processed credit card charges.
- Provided directions to nearby attractions or restaurants when asked by customers.
- Assisted customers in loading and unloading luggage.
- Communicated effectively with colleagues regarding availability of parking spaces.
- Provided customer service and information, answered questions and gave directions.
- Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
- Managed cash transactions accurately and efficiently.
- Organized keys for easy retrieval when customers return for their vehicles.
- Parked and returned vehicles for guests during valet service hours.
- Responsible for keeping track of all incoming and outgoing vehicles from the lot.
- Monitored parking area for safety, security and general customer concerns.
- Greeted customers and opened car doors to enhance service.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Car Wash Attendant
Blue Wave Car Wash
Katy
07.2022 - 10.2022
- Cleaned and polished vehicle windows.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Dried vehicles using towels and air blowers to prevent water spots.
- Trained new employees on car wash operations and customer service standards.
- Maintained a clean, organized, and safe work environment.
- Followed proper procedure when operating machinery used during the car wash process.
- Performed basic maintenance checks on equipment used in the car wash process.
- Maintained cleanliness and organization of the work area.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
To-Go Specialist
Lupe Tortilla
Houston
02.2022 - 08.2022
- Communicated effectively with co-workers regarding new specials or changes in menu items.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.
- Operated cash register, collected payment from customers and provided change when necessary.
- Inspected dining areas prior to opening to ensure furniture was arranged properly and cleanliness standards were met.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Filled faxed, mobile and online orders accurately, efficiently, and on-time.
- Complied with local liquor laws by checking identification when serving alcoholic beverages.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Packaged and bagged cooked food and prepared items.
- Assisted other team members in completing tasks when needed.
- Greeted customers in a friendly manner and took orders for to-go items.
Package Handler
FedEx
Cypress
03.2021 - 12.2021
- Maintained clean and organized work area, adhering to safety standards.
- Collaborated with team members to improve workflow and increase productivity.
- Picked products using RF scanner to fill orders.
- Packed, sealed, and labeled shipments adhering to company standards and protocols.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Maintained a clean work environment by removing debris from the loading dock area.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Adapted to various environmental conditions in warehouse and outdoor settings.
- Utilized handheld devices to track and update package status in real-time.
- Stacked boxes onto pallets in an efficient manner.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
Sales Associate
AutoZone
Katy
01.2020 - 12.2020
- Organized store by returning merchandise to proper areas and restocked displays.
- Received and displayed product shipments on store retail shelves upon delivery.
- Upsold additional items based on customer interests and needs.
- Computed purchases and received and processed cash or credit payment.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered incoming telephone calls to provide store, products and services information.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collected payments and provided accurate change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Provided accurate information about products, prices and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Paetow High School
Katy, TX05-2020
Skills
- Vehicle operation
- Parking management
- Customer service
- Cash handling
- Payment processing
- Team collaboration
- Complaint resolution
- Key organization
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Customer interaction
- Loading and unloading
- Reliability
- Problem-solving
- Safe driving
- Professionalism
- Relationship building
- Effective problem solving
- Strong work ethic
- Process payments
- Customer service excellence
- Money handling
- Customer Service-oriented
- Record keeping
- Vehicle parking and retrieval
- Parking efficiency
- Payment collection
- Valet parking
- Equipment operation
- Vehicle safety
- Vehicle inspection
- Adaptability
- Cleanliness maintenance
- Detail orientation
- Time management abilities
- Self motivation
- Communication
- Valet services
- Multitasking
Languages
English
Full Professional
Spanish
Professional
Experience
Remodeling
Landscape
Delivery driving
Truck driving
Pressure washing
Plumbing
Detailing
Timeline
Valet Parking Attendant
NLVP
10.2022 - 08.2024
Car Wash Attendant
Blue Wave Car Wash
07.2022 - 10.2022
To-Go Specialist
Lupe Tortilla
02.2022 - 08.2022
Package Handler
FedEx
03.2021 - 12.2021
Sales Associate
AutoZone
01.2020 - 12.2020
High School Diploma -
Paetow High School