Summary
Overview
Work History
Education
Skills
Languages
Timeline

Alejandro Rubio-Aguirre

El Paso,TX

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork at Target Corp. Proven ability to enhance operational efficiency and foster positive relationships, while adeptly managing cash handling and problem-solving. Recognized for driving team productivity and implementing effective processes to achieve organizational goals.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

5
5
years of professional experience

Work History

Team Member

Target Corp
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Maintained database systems to track and analyze operational data.
  • Created and managed project plans, timelines and budgets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Generated reports detailing findings and recommendations.
  • Devised and implemented processes and procedures to streamline operations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Observed packing operations to verify conformance to specifications.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Leadership Member

Tortas Parra
09.2023 - 12.2024
  • Fostered a positive work environment by promoting employee engagement initiatives and recognizing outstanding contributions from team members.
  • Oversaw product development projects from concept through launch while adhering to strict deadlines and budget constraints.
  • Increased team productivity by implementing efficient project management techniques.
  • Led successful change management initiatives, fostering a culture of adaptability and resilience within the organization.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Streamlined internal communication processes, resulting in improved collaboration and decision making.
  • Mentored junior team members, promoting professional development and career advancement opportunities.

Server

Pizza Hut
06.2020 - 08.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

The University of Texas At El Paso, El Paso, TX
06-2027

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Heavy lifting
  • Organizing work stations
  • Goal setting and achievement
  • Sales and marketing

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Team Member - Target Corp
10.2024 - Current
Leadership Member - Tortas Parra
09.2023 - 12.2024
Server - Pizza Hut
06.2020 - 08.2020
The University of Texas At El Paso - High School Diploma,