Alejandro Sandoval
Phoenix,AZ
Summary
Security management professional with over 15 years of experience in protecting facilities and personnel across diverse industries. Expertise in conducting thorough security assessments and implementing effective access control measures. Led initiatives that improved safety protocols and reduced risks significantly. Dedicated to ensuring a secure environment while delivering outstanding customer service during emergencies.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Flight Corrections Officer
GEO Transportation
07.2025 - Current
- Enforced institutional rules and regulations to maintain order and safety within facility.
- Monitored inmate behavior, identifying potential conflicts and intervening proactively.
- Conducted regular inspections of facilities, ensuring compliance with safety standards.
- Documented incidents and maintained accurate reports for administrative review.
- Collaborated with law enforcement and other agencies during emergencies or disturbances.
- Trained new officers on protocols, policies, and crisis response techniques.
- Implemented de-escalation techniques to manage high-stress situations effectively.
- Participated in ongoing training programs to enhance skills and knowledge of correctional practices.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Lead Armed Security Officer
T&A Tractor Services, LLC
03.2018 - Current
- Conducted thorough security assessments of premises to identify potential vulnerabilities and implement appropriate measures
- Maintained a vigilant presence and monitored surveillance systems to detect any suspicious activities or breaches in security
- Responded promptly to alarms, emergencies, and incidents, taking immediate action to mitigate risks and maintain order
- Collaborated with law enforcement agencies during investigations, providing valuable insights and evidence when required
- Implemented strict access control protocols to regulate entry into restricted areas, preventing unauthorized personnel from gaining access
Security officer
Allied Universal
04.2025 - 07.2025
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Maintained accurate records of daily activities, including incident reports, shift logs, and visitor logs
- Provided excellent customer service by assisting visitors with directions, information inquiries, and general assistance as needed
- Coordinated with other security team members during shift changes to relay important information regarding incidents or observations from previous shifts
- Investigated suspicious activities reported by staff members or observed during patrols; took appropriate actions including notifying supervisors/authorities if necessary
- Assisted in the coordination and execution of emergency evacuation drills to ensure staff members are familiar with procedures and protocols
Security officer
Dignity Healthcare
05.2024 - 06.2025
- Responded promptly to emergency situations such as medical emergencies, disturbances, or security breaches
- Maintained a safe and secure environment for patients, staff, and visitors by patrolling assigned areas and monitoring surveillance cameras
- Collaborated with local law enforcement agencies to coordinate responses to incidents requiring their assistance
- Implemented access control measures to ensure only authorized individuals entered restricted areas of the hospital
- Provided excellent customer service by assisting patients and visitors with directions, information, or other inquiries
- Participated in training programs on topics such as crisis intervention techniques, de-escalation strategies, and first aid/CPR
- Enforced hospital policies regarding visitor restrictions, parking regulations, smoking areas, etc
Hospital Security Supervisor
Abrazo Healthcare
02.2021 - 04.2024
- Conducted regular inspections of assigned areas to identify potential security risks and implement corrective measures
- Collaborated with management to develop and enforce security protocols, enhancing the safety and protection of personnel and assets
- Maintained accurate records of incidents, investigations, and daily activities, ensuring compliance with legal requirements
- Responded promptly to emergency situations such as alarms or disturbances, effectively coordinating appropriate response actions
- Performed regular audits on access control systems to ensure proper functionality and prevent unauthorized entry
- Implemented proactive measures to deter theft, vandalism, or other criminal activities within the assigned premises
- Collaborated with law enforcement agencies when required for incident resolution or criminal investigations
- Developed strong relationships with key stakeholders including clients, employees, vendors, and local authorities to foster a safe environment
Crisis Intervention Instructor
Arizona State Hospital
05.2019 - 10.2021
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated interactive classroom discussions to enhance student participation.
- Evaluated student performance through assessments and provided constructive feedback.
- Integrated technology tools to support diverse learning styles and needs.
- Mentored junior instructors, fostering a collaborative teaching environment.
- Coordinated professional development workshops for faculty on best practices in education.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Behavior Health Technician
Arizona State Hospital
02.2018 - 05.2019
- Provided direct support to patients in behavioral health settings, ensuring safety and well-being.
- Implemented individualized treatment plans, adapting strategies based on patient progress and needs.
- Collaborated with multidisciplinary teams to assess patient behaviors and develop effective intervention strategies.
- Monitored patient activities and reported significant changes to clinical staff for timely interventions.
- Developed and maintained accurate documentation of patient interactions, ensuring compliance with regulatory standards.
- Led training workshops on crisis intervention techniques, improving team readiness for challenging situations.
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
High Needs Case Manager
Value Options Behavioral Health
02.2014 - 07.2018
- Developed individualized care plans to address complex client needs.
- Coordinated services across multidisciplinary teams to enhance patient outcomes.
- Conducted comprehensive assessments to identify behavioral health challenges.
- Monitored client progress and adjusted treatment strategies as necessary.
- Facilitated crisis intervention sessions, ensuring immediate support for clients in distress.
- Reduced case loads for high needs clients by prioritizing tasks and managing time effectively.
- Developed strong relationships with community partners to expand available resources and service options for clients.
- Maintained confidentiality in all aspects of work, protecting sensitive client information at all times.
- Assisted in the development of organizational policies and procedures, ensuring consistency and quality across all case management services.
- Stayed up-to-date on industry trends and best practices through ongoing professional development and training.
Behavior Technician
Kino County Hospital
05.2009 - 09.2014
- Implemented individualized behavior intervention plans to enhance client outcomes.
- Monitored and recorded client progress, ensuring data accuracy for treatment adjustments.
- Collaborated with multidisciplinary teams to develop comprehensive support strategies.
- Trained and mentored junior staff on best practices in behavior therapy techniques.
- Conducted assessments to identify behavioral challenges and recommend interventions.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Education
Bachelor's degree - Quality management
GrandCanyon University
Remote10.2025
General Education Certification - General
Phoenix Job Corps
Phoenix, AZ11.1999
Skills
- Physical security incident reporting
- CCTV
- Transportation sales
- Mechanical troubleshooting
- Patrolling
- Mechanical knowledge
- Cooking
- Surveillance equipment
- Accounting
- Inventory control
- Microsoft Office
- Fraud prevention and detection
- Customer support
- Team management
- Business development
- Low voltage
- Shift management
- Process management
- Leadership
- Damage investigations
- Automotive diagnostics
- Account management
- Theft investigations
- Windows
- Organizational skills
- Team Collaboration
- Woodworking
- Hotel experience
- Manufacturing
- Writing skills
- Microsoft Excel
- Computer literacy
- Time management
- Industrial maintenance
- Emergency management
- Physical access control management
- Communication skills
- HVAC
- Hand tools
- Microsoft Word
- Mentoring
- Microsoft Powerpoint
- Conflict management
- Executive protection procedures
- Security escort duties
- Negotiation
- Surveillance
- Crowd control
- Microsoft Access
- Freight
- Suspicious activity investigations
- Emergency Repairs
- Training & development
- Construction
- Employment & labor law
- Power tools
- Sales
- Physical security incident investigation
- Supervising experience
- Customer service
- Record keeping
- Microsoft Outlook
- Client services
- Plumbing
- Service technician experience
- Workplace violence investigations
- Training delivery
- Cleaning
- Cash handling
- Data management
- DIY Projects
- Traveling
- CCTV system operation
- Corrections facility medical clinic
- IDS
- Bilingual
- Field service
- Two-way radio communication
- Process improvement
- Google Suite
- Trailer towing
- Emergency procedures
- Threat assessment
- Management
- Equipment repair
- Preventive maintenance
- Facilities maintenance
- Problem solving
- Accident investigations
- Optics
- Loss prevention investigations
- Routine Inspection
- Human resources
- Logistics
- Alarm system monitoring procedures
- Alarm systems
- Maintenance
- Supply chain management
- Access control systems
- Security - Security experience
- Loss prevention
- Security shift handover procedures
- Diagnostics
- Schematics
- Computer skills
- Grammar Experience
- Administrative experience
- Dispatching
Certification
- Guard Card
- Driver's License
- First Aid Certification
- Certified Protection Officer (CPO)
- CPR Certification
- Armed Security License
- BLS Certification
Personal Information
- Availability: Willing to relocate to: Prescott, AZ - Phoenix, AZ - Anthem, AZ
- Driving License: Driver's License
Willing To Relocate
- Prescott, AZ
- Phoenix, AZ
- Anthem, AZ
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Flight Corrections Officer
GEO Transportation
07.2025 - Current
Security officer
Allied Universal
04.2025 - 07.2025
Security officer
Dignity Healthcare
05.2024 - 06.2025
Hospital Security Supervisor
Abrazo Healthcare
02.2021 - 04.2024
Crisis Intervention Instructor
Arizona State Hospital
05.2019 - 10.2021
Lead Armed Security Officer
T&A Tractor Services, LLC
03.2018 - Current
Behavior Health Technician
Arizona State Hospital
02.2018 - 05.2019
High Needs Case Manager
Value Options Behavioral Health
02.2014 - 07.2018
Behavior Technician
Kino County Hospital
05.2009 - 09.2014
Bachelor's degree - Quality management
GrandCanyon University
General Education Certification - General
Phoenix Job Corps
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