Daniela Demartini
Sarasota,FL
Summary
Dedicated and bilingual customer service professional with proven experience in fast-paced retail and service environments. Recognized for strong interpersonal skills, problem-solving abilities, and a proactive attitude. Skilled in managing customer inquiries with empathy and efficiency, handling high-volume situations, and maintaining a positive customer experience. Eager to contribute to a dynamic team and grow within a customer-focused company
Overview
5
5
years of professional experience
Work History
Server
kekes breakfast cafe
Sarasota, Florida
09.2022 - 04.2025
- - Provided direct customer service, took orders, and resolved complaints.
- Coordinated with the kitchen and service team to ensure smooth and timely operations.
- Recognized by frequent customers for friendly and efficient service.
Server
Mademoiselle Paris
Sarasota, FL
03.2021 - 09.2021
- Delivered personalized service in a European-style café.
Managed multiple tables with simultaneous and efficient attention.
Assisted with closing and organizing the café.
Store Associate
Once Upon A Child sarasota
Sarasota, Florida
01.2020 - 03.2021
- Assisted customers in selecting children's clothing, toys, and accessories.
- Handled transactions, returns, and exchanges using the POS system.
- Maintained organized and visually appealing store displays.
- Provided friendly and efficient service in a fast-paced retail setting.
Education
High School Diploma -
Reina De Los Angeles
Peru 12-2016
Some College (No Degree) -
University of Lima
PeruSkills
-Clear and empathetic communication
- Conflict resolution
-Teamwork and working under pressure
-Fast learner of new systems
-Organization and multitasking
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Server
kekes breakfast cafe
09.2022 - 04.2025
Server
Mademoiselle Paris
03.2021 - 09.2021
Store Associate
Once Upon A Child sarasota
01.2020 - 03.2021
High School Diploma -
Reina De Los Angeles
Some College (No Degree) -
University of Lima