Alejandro Sepulveda
Las Vegas,NV
Summary
Reliable Casino Porter with strong background in maintaining cleanliness and functionality of casino areas, equipment, and bar fixtures. Skill set includes efficient cleaning methods, minor repair work, and customer service skills. Committed to ensuring positive guest experience by maintaining high standards of cleanliness and proper functioning of gaming machines. Demonstrated ability to improve operational workflow by managing tasks effectively and promptly addressing issues. Organized porter offering several years of superior performance in maintenance roles. Equipped to effectively perform basic repair and cleaning tasks. Reliable janitorial professional with significant experience in maintaining cleanliness and sanitation of various facilities, including commercial buildings and educational institutions. Skilled in using cleaning equipment and chemicals safely, with strong attention to health and safety standards. Known for improving cleaning processes, leading to more efficient operations and higher satisfaction among clients. Demonstrated ability to work independently or as part of a team, managing time effectively to meet deadlines. Seasoned professional with several years of experience. Cleaned floors of hallways and rooms, wiped glass and surfaces, dusted, removed trash, and maintained building entrances and walkways. Dedicated to procuring clean, sanitary work environments. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Casino Porter
Orleans Hotel & Casino
Las Vegas, NV
05.2019 - Current
- Kept records of daily tasks performed on job log sheets.
- Followed established health codes while performing duties.
- Emptied trash cans and replaced liners.
- Inspected facilities regularly for signs of wear or damage.
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Stocked restrooms with paper products and soap dispensers.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Maintained janitorial closets in a clean, organized manner.
- Responded quickly to spills or accidents using appropriate cleaning materials.
- Transported waste to designated disposal sites according to safety protocols.
- Reported any damages or repairs needed to supervisor immediately.
- Swept and mopped floors in public areas.
- Provided excellent customer service when interacting with customers or colleagues.
- Measured and mixed detergents with water for use in commercial cleaning.
- Reported damaged and broken furniture, upholstery and fixtures to supervisors.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Swept, mopped and sanitized wooden and tile floors.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Followed safety processes for all manual and electric cleaning equipment.
- Followed company uniform, performance and security policies with every job.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Kept business entrances clean, tidy and professional in appearance.
Courtesy Clerk
Smith's Marketplace
Las Vegas, NV
04.2017 - 04.2019
- Inspected customer bags to ensure no shoplifting occurred.
- Greeted customers and provided assistance in locating items.
- Carried out special orders requested by customers promptly and efficiently.
- Ensured safety by monitoring the parking lot for any suspicious activity.
- Checked expiration dates on food products before placing them on shelves.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by answering questions and addressing concerns.
- Performed price checks for customers upon request.
- Verified that prices on shelf tags matched those listed on computer system.
- Checked expiration dates on products regularly and removed outdated items from shelves.
- Maintained a neat and orderly work area at all times.
- Provided excellent customer service by being friendly and courteous at all times.
- Followed proper food safety procedures when stocking refrigerated items.
- Greeted customers in a friendly and professional manner.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Answered questions about current, seasonal and special sales.
- Escorted customers to desired merchandise location.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Directed customers to product locations throughout store to help find requested items.
- Assisted with price checks, go-backs, and replenishing supplies.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Mentored junior team members and managed employee relationships.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cart Pusher
Walmart
Las Vegas, NV
12.2015 - 12.2016
- Retrieved shopping carts from parking lots and other areas of the store premises.
- Kept aisles neat and organized including sweeping floors where necessary.
- Inspected carts for damages or broken parts and reported them to supervisor.
- Assisted customers with loading their purchases into their vehicles.
- Pushed carts from store entrance to designated areas in the store.
- Monitored customer traffic flow in order to ensure smooth operation of store functions.
- Cleaned carts after each use using cleaning solutions and cloths.
- Maintained cart corrals ensuring all carts are present at all times.
- Performed minor repairs on damaged shopping carts when necessary.
- Provided assistance to customers by answering questions about products or services available in the store.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Maintained smooth check out process by frequently replenishing bag supply and retrieving grocery baskets and carts.
- Retrieved carts from docking areas in retail parking lots.
- Organized carts in bay after returning from parking lot.
- Maintained parking lot safety through shoveling, cleaning and helping to direct traffic.
- Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
- Delivered customer service to shoppers in order to provide product knowledge and help customers select best products.
- Kept entrances clean of debris or clutter and cleaned up spills throughout store.
- Collected shopping carts and baskets from inside and outside store.
- Maintained cleanliness and orderliness of cart storage areas.
- Assisted customers with loading and unloading their purchases.
- Engaged with customers, providing directions and answering queries about the facility.
- Cleaned carts regularly to maintain hygiene and customer comfort.
- Gathered carts from parking lot and inside store for customer use.
- Performed routine checks and minor maintenance on carts.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Education
High School Diploma -
Durango High School
Las Vegas, NV06-2015
Skills
- Guest Relations
- Stress Tolerance
- Security awareness
- Professional Appearance
- Strong Work Ethic
- Facility Cleaning
- OSHA Regulations
- Customer Service
- OSHA Requirements
- Supply Management
- Safety and Security
- Building repairs
- Problem-Solving
- Critical Thinking
- General Maintenance
- Safety awareness
- Facility Opening and Closing
- Work Orders
- Ensuring customer satisfaction
- Clean Driving Record
- Trash pickup
- Initiative and Self-Motivation
- Work Planning and Prioritization
- Safety Protocols
- General Labor
Affiliations
I am getting into computer science video game development online collage classes finding a better Future.
also identify as gay men and latino Mexican American
i play lot of video games and read Novels and make art
Languages
English
Professional
Spanish
Elementary
Accomplishments
I was honor in the JAG program during high school to Learn about in the workforce i help spread awareness of social justice
Certification
certified with food handler card and Alcohol Awareness
volunter work
i help out on a cashier and inventory at a snack bar during high school
Timeline
Casino Porter
Orleans Hotel & Casino
05.2019 - Current
Courtesy Clerk
Smith's Marketplace
04.2017 - 04.2019
Cart Pusher
Walmart
12.2015 - 12.2016
High School Diploma -
Durango High School
certified with food handler card and Alcohol Awareness
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