Alejandro Serna
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Print Shop Assistant
Capital City Reprographics
08.2023 - Current
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Delivered high-quality printed materials through close attention to detail during the production process from file preparation to final product inspection.
- Documented finished work to keep supervisors informed of production activities.
- Provided mounting and laminating support to preserve and protect documents and photos.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
- Assisted with graphic design projects for optimal print results and client satisfaction.
Porter
Gerber Collision and Glass
03.2020 - 09.2020
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
- Maintained building exteriors for professional, clean presentation standards.
- Performed cleaning and maintenance duties as directed.
Porter
Vision Collision
11.2018 - 03.2020
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
- Maintained building exteriors for professional, clean presentation standards.
- Performed cleaning and maintenance duties as directed.
Team Member
Tropical Smoothie Cafe
04.2018 - 08.2018
- Created quality beverages for customers following recipes and presentation standards.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained, operated, set up and cleaned food preparation equipment.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
Education
Psychology BS -
Grand Valley State University
Allendale, MI08.2023
Psychology AA -
Lansing Community College
Lansing, MI12.2020
High School Diploma -
Bath High School
Bath, MI06.2018
Skills
- Detail oriented
- Quick learner
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Active Listening
- Organization and Time Management
- Flexible and Adaptable
- Offset printing knowledge
- Efficient Problem Solving
- Creative and Critical Thinking
Awards
- Dean's List 2020
- Board of Trustees Scholarship 2018/2019
Timeline
Print Shop Assistant
Capital City Reprographics
08.2023 - Current
Porter
Gerber Collision and Glass
03.2020 - 09.2020
Porter
Vision Collision
11.2018 - 03.2020
Team Member
Tropical Smoothie Cafe
04.2018 - 08.2018
High School Diploma -
Bath High School
Psychology BS -
Grand Valley State University
Psychology AA -
Lansing Community College
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