Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Alejandro Serna

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Print Shop Assistant

Capital City Reprographics
08.2023 - Current
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Delivered high-quality printed materials through close attention to detail during the production process from file preparation to final product inspection.
  • Documented finished work to keep supervisors informed of production activities.
  • Provided mounting and laminating support to preserve and protect documents and photos.
  • Entered customer orders in POS register system and created invoices to collect accurate payment.
  • Assisted with graphic design projects for optimal print results and client satisfaction.

Porter

Gerber Collision and Glass
03.2020 - 09.2020
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
  • Maintained building exteriors for professional, clean presentation standards.
  • Performed cleaning and maintenance duties as directed.

Porter

Vision Collision
11.2018 - 03.2020
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
  • Maintained building exteriors for professional, clean presentation standards.
  • Performed cleaning and maintenance duties as directed.

Team Member

Tropical Smoothie Cafe
04.2018 - 08.2018
  • Created quality beverages for customers following recipes and presentation standards.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained, operated, set up and cleaned food preparation equipment.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.

Education

Psychology BS -

Grand Valley State University
Allendale, MI
08.2023

Psychology AA -

Lansing Community College
Lansing, MI
12.2020

High School Diploma -

Bath High School
Bath, MI
06.2018

Skills

  • Detail oriented
  • Quick learner
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Active Listening
  • Organization and Time Management
  • Flexible and Adaptable
  • Offset printing knowledge
  • Efficient Problem Solving
  • Creative and Critical Thinking

Awards

  • Dean's List 2020
  • Board of Trustees Scholarship 2018/2019

Timeline

Print Shop Assistant

Capital City Reprographics
08.2023 - Current

Porter

Gerber Collision and Glass
03.2020 - 09.2020

Porter

Vision Collision
11.2018 - 03.2020

Team Member

Tropical Smoothie Cafe
04.2018 - 08.2018

High School Diploma -

Bath High School

Psychology BS -

Grand Valley State University

Psychology AA -

Lansing Community College

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Alejandro Serna