Alejandro Serna
North Ridgeville
Summary
Dedicated Landscaping Foreman with extensive experience in overseeing projects, problem-solving, and managing teams to deliver high-quality landscaping services. Proven ability to lead crews effectively, ensure project deadlines are met, and maintain excellent client relationships. Adept at troubleshooting challenges on-site, optimizing workflow, and fostering a positive and productive work environment. Strong background in customer service and sales, enhancing business operations through leadership and client-focused strategies.
Overview
5
5
years of professional experience
Work History
Foreman
P. Montelone Landscaping LLC.
04.2022 - Current
- Managed and supervised landscaping crews to ensure projects were completed efficiently and to client specifications.
- Identified and resolved on-site challenges, improving workflow and overall efficiency.
- Coordinated schedules, assigned tasks, and maintained safety compliance on job sites.
- Fostered strong relationships with clients by ensuring high-quality service and satisfaction.
- Implemented cost-saving strategies by optimizing material usage and work processes.
Sales Associate
Dicks Sporting Goods
09.2022 - 07.2023
- Assisted customers with product selection, providing knowledgeable recommendations.
- Maintained store organization and visual merchandising standards.
- Handled transactions efficiently and provided excellent customer service.
- Trained new employees on store policies and customer engagement strategies.
Associate
Sportsville
06.2020 - 12.2021
- Oversaw daily operations, ensuring smooth workflow and high-quality service.
- Managed staff scheduling, training, and performance to enhance efficiency.
- Maintained inventory, coordinated product restocking, and optimized store layout.
- Developed and implemented sales strategies to increase profitability.
- Provided excellent customer service and handled escalated issues effectively.
- Strengthened customer retention through engagement and loyalty programs.
Education
High School Diploma -
North Ridgeville High School
North Ridgeville, OH05-2022
Skills
- Crew leadership
- Attention to detail
- Decision-making
- Effective communication
- Problem Solving
- Team Leadership
- Project Management
- Customer Relations
- Equipment Operation
- Effective Communication
- Time Management
- Workplace Safety
- Sales Strategy
- Inventory Management
Timeline
Sales Associate
Dicks Sporting Goods
09.2022 - 07.2023
Foreman
P. Montelone Landscaping LLC.
04.2022 - Current
Associate
Sportsville
06.2020 - 12.2021
High School Diploma -
North Ridgeville High School