Alejandro Serna De Lara
Addison,IL
Summary
Proven leader and effective Assistant Manager at Little Caesars, excelling in staff supervision and customer relations. Enhanced customer satisfaction and reduced cash discrepancies through meticulous management and problem-solving. Skilled in money handling and fostering team motivation, I significantly contributed to a positive and efficient work environment.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Little Caesars
12.2023 - Current
- Supervise 4 days out of the week, doing inventory, making sure everything is in order.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Addison Trail High School
Addison, IL 08.2021 - 05.2025
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Staff Supervision
Staff Management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Little Caesars
12.2023 - Current
Addison Trail High School
08.2021 - 05.2025