Alejandro Sicilia

• Developed strong relationships with clients through excellent customer service and regular followups.
• Assisted call-in customers with questions and orders.
• Explained features and advantages of products or services to promote sales.
• Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
• Achieved top performer status within the company due to consistent high sales numbers.
• Met existing customers to review current services and expand sales opportunities.
• Built relationships with customers and community to promote long term business growth.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Negotiated prices, terms of sales and service agreements.

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• do the banks finance process and select the correct plan with interest rates that apply.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
• Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
• Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.