Alejandro Solis
Costa Mesa,CA
Summary
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Experienced with managing patient referrals and coordinating communication between healthcare providers. Uses organizational skills to streamline referral processes and enhance patient care. Strong understanding of healthcare systems and adept at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Receptionist
Carmen E Terreros MD
08.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Enhanced client satisfaction by accurately verifying insurance coverage.
- Improved team efficiency by providing training and guidance to new employees on insurance verification processes.
- Coordinated responses to subpoenas and other legal requests for medical records.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
Referral Coordinator
Carmen E Terreros MD
01.2024 - Current
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Assisted with staff training initiatives related to the referral process, sharing expertise gained from professional experience.
Education
Psychology
Orange Coast College
Costa Mesa, CAAssociate of Arts - Liberal Arts
Orange Coast College
Costa Mesa, CA05-2025
In Progress - Health Care Administration
California State University, Long Beach
Long Beach, CASkills
- Pre-authorizations
- Insurance verification
- Multi-line phone proficiency
- Appointment scheduling
- Follow-up coordination
- Appointment reminders
- Critical thinking
- Financial reporting coordination
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Referral Coordinator
Carmen E Terreros MD
01.2024 - Current
Receptionist
Carmen E Terreros MD
08.2020 - Current
Psychology
Orange Coast College
Associate of Arts - Liberal Arts
Orange Coast College
In Progress - Health Care Administration
California State University, Long Beach
Similar Profiles
MAURINE PATRICIA LANGOMAURINE PATRICIA LANGO
Femme de ménage Urbanos SL (Espagne) at CarmenFemme de ménage Urbanos SL (Espagne) at Carmen
Mariana CamposMariana Campos
Dog Sitter at Carmen SaugesDog Sitter at Carmen Sauges
Angelina BoutzarelosAngelina Boutzarelos
Server at Tia CarmenServer at Tia Carmen
Veronica NemesVeronica Nemes
Hospitality Service Specialist at Great MapleHospitality Service Specialist at Great Maple
Bradley SebastianBradley Sebastian
Server at Mi Casa Mexican Restaurant & BarServer at Mi Casa Mexican Restaurant & Bar