Alejandro Tobon
FULSHEAR,TX
Summary
Dynamic and empathetic professional with a proven track record in tutoring and customer service. Excelled in fostering academic confidence and resolving customer issues. Bilingual communicator adept at creative problem-solving and teamwork. Achieved commendable peer recommendations through patience and effective collaboration.
Overview
3
3
years of professional experience
Work History
Tutor
Independent
09.2022 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Assisted other students with homework and provided supplementary instruction.
- Helped fellow students prepare for quizzes and examinations.
- General assistance in academics, students I have previously tutored have recommended me to their peers and friends.
Customer Service Representative
Domino's Pizza
08.2023 - 12.2023
- Cleaned and straightened work areas to maximize productivity and safety.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure.
- Handled Spanish speaking customers as the area was very diverse
Volunteer
Rosenberg-Richmond Helping Hands, Inc.
06.2023 - 08.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Restaurant Busser
Molina's Cantina
08.2022 - 12.2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and chip service.
- As most of the kitchen staff were monolingual Spanish speakers, I communicated with them because other's in position could not, creating a more welcoming and efficient work environment
Education
Texas A&M University
College Station, TX05-2028
Timeline
Customer Service Representative
Domino's Pizza
08.2023 - 12.2023
Volunteer
Rosenberg-Richmond Helping Hands, Inc.
06.2023 - 08.2023
Tutor
Independent
09.2022 - Current
Restaurant Busser
Molina's Cantina
08.2022 - 12.2022
Texas A&M University
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