ALEJANDRO TORRES-NAZARIO
Allentown,PA
Summary
Analytical and driven worker dedicated to continuous improvement. Supervises team members and promotes positive behaviors while providing knowledgeable and efficient assistance to leadership. Creates a positive work environment for all employees. Demonstrates top-notch planning and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Rework Specialist
Reeb Millwork
Bethlehem , PA
04.2021 - Current
- Identified root causes of manufacturing issues and recommended corrective actions to prevent recurrence.
- Reported any unusual findings during the rework process to Quality Assurance Supervisor for further investigation.
- Maintained cleanliness of work area including machines and tools used in daily operations.
- Inspected components for damage or imperfections, repaired any damage, and painted units as necessary.
- Coordinated with other departments (Paint, Post Paint) to ensure quality and expedite the rework process for 'HOT' units with near ship date.
- Assisted in training new employees on the use of various tools and equipment used in the assembly process.
- Assisted other departments during times of peak demand by performing additional duties as required.
Assistant Store Manager
AutoZone
Allentown , Pennsylvania
02.2019 - 04.2021
- Collaborated with staff to maximize customer satisfaction.
- Delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates, to achieve desired sales.
- Replenished merchandise, welcomed customers, answered customer questions, and maintained overall presentation of store.
Hub Coordinator
AutoZone
Allentown , Pennsylvania
12.2016 - 02.2019
- Supervised and coordinated activities of driving staff, delegating tasks relating to delivery, store to store relations and customer satisfaction.
- Reduced accidents in Hub driving staff by enforcing safety policies and procedures.
- Improved operational efficiencies, managing work requests, and new orders while coordinating logistics to verify delivery times.
Parts Sales Manager
AutoZone
Jacksonville , NC
02.2016 - 12.2016
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Ensure correct sales ethics took place and customer satisfaction.
- Achieved sales goals and business objectives by motivating staff and promoting COC, WITTDTJR, and GOTTCHA.
Team Manager
Advance Auto Parts
Kutztown , PA
03.2015 - 01.2016
- Shortly after my enrollment in the mentoring program I was promoted from a GWW to Team manager.
- In this new position I was responsible for 4 departments and over 100 GWWs.
- As the company rolled new system changes my daily operations consisted of teaching, developing, and growing the team.
Team member / Coordinator
Advance Auto Parts
Kutztown , PA
02.2014 - 03.2015
- In Advance Ive had the opportunity to to prove my skills.
- I have been trained to work in different departments while still achieving perfect results.
- I was also given the opportunity to work closely with a department manager to take on mentoring and build on better management skills and better my personal work performance.
Dish washer, cook, server, bartender
Ruby Tuesdays
Whitehall , PA
02.2013 - 09.2014
- In the restaurant Ruby Tuesdays I proved my abilities to adapt and over achieve by starting out as a dish washer and making my way up to line cook and even move to the front of house as a server and bartender to provide excellent customer service.
Education
High School Diploma - General Studies
Parkland HS
Orefield, United States, PA2010
High School Diploma -
L.C.T.I.
Schnecksville, United States, PA2010
Skills
- Certified Forklift Operator
- Fluent in Spanish
- Strategic thinker
- Strong leadership skills
- Inventory control
- Reliable, punctual and calm under pressure
- Committed to customer service
- Complex problem solving
- Staff development management
- POS systems operations
- Customer relations
- Time management
- Cash handling accuracy
- Color Comparison
- Assembly inspection
- Total Quality Management
- Cost-reduction strategies
- Waste Reduction
Accomplishments
- Responsible for 4 departments and over 100 GWWs.
- Served as key contributing member to Leadership team.
- Successfully grew business by helping the implement of a new 5x weekly delivery program reducing unnecessary shelf stock and increasing SKU count.
- Developed Hub operations from 39 satellite stores up to 47 in two years time.
- Helped introduce new "Next day Delivery" Online department and trained employees.
- Assisted the store in over achieving sales projections and earning "Store of the Year".
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Rework Specialist
Reeb Millwork
04.2021 - Current
Assistant Store Manager
AutoZone
02.2019 - 04.2021
Hub Coordinator
AutoZone
12.2016 - 02.2019
Parts Sales Manager
AutoZone
02.2016 - 12.2016
Team Manager
Advance Auto Parts
03.2015 - 01.2016
Team member / Coordinator
Advance Auto Parts
02.2014 - 03.2015
Dish washer, cook, server, bartender
Ruby Tuesdays
02.2013 - 09.2014
High School Diploma - General Studies
Parkland HS
High School Diploma -
L.C.T.I.
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