Alejandro Valdez
Lindenhurst,NY
Summary
Proven mechanic and sales associate with a track record of enhancing vehicle performance and reliability at Pep Boys along with keeping operations smooth at Big Lots, Autozone, and Party City. Skilled in diagnostics, auto repair, and providing exceptional customer service. Fluent in English and Spanish, adept at leveraging skills to increase efficiency. Demonstrated ability to boost customer satisfaction and repeat business through expert service and communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mechanic
Pep Boys
08.2023 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes, tires, wheel balancing and brake jobs to preserve performance and reliability of vehicles.
- Made sure cleanliness of my work area/bay along with the rest of the shop.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Sales Associate
AutoZone
02.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Big Lots
01.2023 - 08.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Party City
08.2022 - 02.2023
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma - General Studies
Lindenhurst Senior Highschool
Lindenhurst, NY06.2023
2-Year Certificate - Automotive Technology
Wilson Technical Institute
Dix Hills, NY06.2023
Skills
Vehicle test drives
Auto and engine repair
Repairs knowledge
Diagnostics
Replacing parts
Inspection skills
Workshop Organization
Professional demeanor
Exceptional customer service
Point of sale operation
Cash Handling
Cash register operation
Bilingual (English/Spanish)
Computer Skills
Certification
- Driver’s License. (Obtained May 2023.)
- DMV Vehicle Inspector License. (Obtained February 2024.)
- 609 Refrigerant Recovery and Recycling Cert. (Obtained June 2024.)
- 2-Year Tech Cert. for Auto Technology. (Obtained June 2023.)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mechanic
Pep Boys
08.2023 - Current
Sales Associate
AutoZone
02.2023 - 09.2023
Sales Associate
Big Lots
01.2023 - 08.2023
Sales Associate
Party City
08.2022 - 02.2023
High School Diploma - General Studies
Lindenhurst Senior Highschool
2-Year Certificate - Automotive Technology
Wilson Technical Institute