Alejandro Valdivia
West Valley City,UT
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in the Customer Service role.
Overview
4
4
years of professional experience
Work History
Religious Missionary
The Church Of Jesus Christ Of Latter Day Saints
04.2023 - 04.2025
- Resolved inquiries through multiple communication channels, ensuring timely and accurate responses.
- Collaborated 40 diverse teams to plan outreach initiatives, promoting inclusivity and participation.
- Facilitated weekly meetings to discuss progress, share experiences, and motivate team members.
- Maintained comprehensive knowledge of doctrine and frequent questions to effectively assist people.
- Provided guidance to individuals, enhancing personal growth and understanding.
- Documented interactions in CRM system, improving data accuracy for future reference.
Assembly Line Worker
Subzero
11.2022 - 03.2023
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
Warehouse
Citozyme
09.2022 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Baker
Kneaders
10.2021 - 12.2021
- Prepared 11 baked goods, ensuring quality and consistency in texture and flavor.
- Operated commercial baking equipment, maintaining cleanliness and compliance with safety standards.
- Complied with health and safety codes to protect staff and customers.
- Monitored baking times and temperatures to ensure optimal product quality and adherence to specifications.
Education
Associate of Applied Science - Applied Business Management
BYU Pathway
Salt Lake City, UT12-2027
High School Diploma -
Utah Military Academy
Lehi, UT06.2022
Skills
- Cleaning
- Order Picking and Processing
- Math
- Packaging
- Educational leadership
- Cultural adaptability
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Religious Missionary
The Church Of Jesus Christ Of Latter Day Saints
04.2023 - 04.2025
Assembly Line Worker
Subzero
11.2022 - 03.2023
Warehouse
Citozyme
09.2022 - 10.2022
Baker
Kneaders
10.2021 - 12.2021
Associate of Applied Science - Applied Business Management
BYU Pathway
High School Diploma -
Utah Military Academy