Summary
Overview
Work History
Education
Skills
Timeline
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Alejandro Vasquez

Miami,USA

Summary

Highly organized with exceptional multitasking and time management abilities, complemented by superior customer service skills. A dedicated professional known for consistently going the extra mile to resolve issues and deliver thorough support, ensuring effective problem-solving and high levels of satisfaction.

Overview

3
3
years of professional experience

Work History

Store Associate

CVS Pharmacy
12.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Promoted store loyalty program to customers, significantly increasing membership enrollment.
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Processed transactions quickly to minimize wait times, improving overall customer satisfaction.

Warehouse Associate

Amazon
08.2024 - 12.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 80 pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Mover

ABM
04.2024 - 07.2024

Front Desk Agent

Rodeway Inn
06.2023 - 12.2023
  • Delivered exceptional service by addressing guest needs and resolving issues effectively.
  • Excelled in verbal and written communication, interacting professionally with guests and team members.
  • Efficiently managed check-ins, check-outs, and reservations while handling multiple responsibilities in a busy environment.
  • Ensured accuracy in reservations, payments, and guest information, avoiding errors.
  • Resolved guest complaints and issues swiftly and effectively, ensuring a positive experience.
  • Maintained a well-organized front desk area and managed paperwork and supplies efficiently.
  • Handled incoming and outgoing calls professionally, addressing inquiries, making reservations, and coordinating with third parties, such as reservation companies and service providers.

Stock Associate / Cashier

Winndixiecorp
01.2023 - 05.2023
  • Efficiently managed and processed cash transactions with accuracy, ensuring proper balance of cash drawers.
  • Provided excellent service by addressing customer needs and resolving issues promptly.
  • Operated POS systems skillfully to process transactions and manage sales.
  • Maintained meticulous accuracy in handling cash and processing transactions.
  • Addressed and resolved discrepancies and customer issues effectively.
  • Monitored and managed stock levels, ensuring accurate inventory and timely restocking.
  • Arranged merchandise effectively to maximize product visibility and accessibility.
  • Assisted customers by locating products and providing information on stock availability.
  • Maintained a well-organized stockroom and shelves, ensuring a tidy and efficient workspace.
  • Checked product labels, expiration dates, and shelf organization to maintain quality and compliance.

Front Desk Agent

Travelodge
05.2022 - 12.2022
  • Delivered exceptional service by addressing guest needs and resolving issues effectively.
  • Excelled in verbal and written communication, interacting professionally with guests and team members.
  • Efficiently managed check-ins, check-outs, and reservations while handling multiple responsibilities in a busy environment.
  • Ensured accuracy in reservations, payments, and guest information, avoiding errors.
  • Resolved guest complaints and issues swiftly and effectively, ensuring a positive experience.
  • Maintained a well-organized front desk area and managed paperwork and supplies efficiently.
  • Handled incoming and outgoing calls professionally, addressing inquiries, making reservations, and coordinating with third parties, such as reservation companies and service providers.

Education

GED -

Miami Coral Park Senior High School
Miami, FL
12.2023

Certificate Medical Assistant -

South Florida Institute of Technology
Miami, FL
08-2025

Skills

  • Bilingual
  • Customer Service
  • Customer Assistance
  • Call Handling
  • Conflict Resolution
  • Information Assistance
  • Stress Management
  • Cash Handling
  • Cash Register Operation
  • Cash Handling Accuracy
  • Payment Collection
  • Payment Processing
  • Time Distribution
  • Returns and Exchanges Handling
  • Reports
  • Documents
  • Microsoft Office
  • Store Cleanliness Maintenance
  • Stocking
  • Team Collaboration

Timeline

Store Associate

CVS Pharmacy
12.2024 - Current

Warehouse Associate

Amazon
08.2024 - 12.2024

Mover

ABM
04.2024 - 07.2024

Front Desk Agent

Rodeway Inn
06.2023 - 12.2023

Stock Associate / Cashier

Winndixiecorp
01.2023 - 05.2023

Front Desk Agent

Travelodge
05.2022 - 12.2022

GED -

Miami Coral Park Senior High School

Certificate Medical Assistant -

South Florida Institute of Technology