Alejandro Vega
East Palo Alto,CA
Summary
Resourceful and proactive professional with strong problem-solving skills, a passion for continuous learning, and excellent communication abilities. Recognized for delivering exceptional customer service and building positive client relationships. Equally adept at working independently and collaborating within teams to achieve objectives. A quick learner with a strong drive to acquire new skills and knowledge, always striving to improve processes and contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Tesla Security
Tesla
05.2022 - 12.2024
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Mitigated potential risks through regular review of system logs, identifying trends, and addressing vulnerabilities early on.
- Responded quickly to emergency situations to assess and deflect issues while ensuring the safety of all individuals on site.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling and investigating property.
- Monitoring surveillance equipment used daily to maintain safe work environment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Security Guard (Tesla Contracted)
Allied universal
02.2022 - 05.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Used Car Dealer Ship Co-Owner
Cars R Ours LLC
01.2022 - Current
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives.
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
- Maximized profit margins by negotiating optimal purchase prices from manufacturers or wholesalers.
- Completed registration paperwork and sales documentation.
- Answered telephone and email inquiries from potential customers.
- Developed strong customer relationships, resulting in repeat business and referrals.
- Performed cash, bank transfers, and check transactions to complete customer purchases.
Gardening/Landscaper
Jose Luis's Gardening and Landscaping
02.2021 - 12.2021
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Assisted in installing lights, sprinklers and other outdoor features based on requirements.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
Truck Pre-loader
UPS
09.2020 - 02.2021
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Improved delivery times with strategic sorting of parcels according to routes and schedules.
- Ensured accurate shipment tracking by diligently scanning and updating package information in the system.
- Minimized damaged goods by implementing careful handling techniques and following packaging guidelines.
- Maximized warehouse space utilization by employing optimal stacking strategies for various types of packages.
- Lifted and slid packages weighing from 5-150 pounds on conveyor belts to transport items.
Customer Service Lead
Target
01.2020 - 07.2020
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Coordinated Lunch schedules, assignments, and daily tasks for team members, optimizing resource utilization.
- Assisted in efficiently packing and preparing customer orders for pickup, ensuring accuracy and timely completion.
Cashier/Shelf Stocker
Target
08.2019 - 01.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
High School Diploma -
Burlingame High School
East Palo Alto, CA05.2020
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Decision-making
- Trimming and weeding
- Garden maintenance
- Irrigation installation
- Strong work ethic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tesla Security
Tesla
05.2022 - 12.2024
Security Guard (Tesla Contracted)
Allied universal
02.2022 - 05.2022
Used Car Dealer Ship Co-Owner
Cars R Ours LLC
01.2022 - Current
Gardening/Landscaper
Jose Luis's Gardening and Landscaping
02.2021 - 12.2021
Truck Pre-loader
UPS
09.2020 - 02.2021
Customer Service Lead
Target
01.2020 - 07.2020
Cashier/Shelf Stocker
Target
08.2019 - 01.2020
High School Diploma -
Burlingame High School