Alejandro Zaragoza
San Antonio,TX
Summary
Driven professional with a diverse background, including a role as Lead Sales Associate at Dollar General, where I enhanced customer satisfaction and loyalty. Skilled in customer service and problem-solving, I excel in teamwork and collaboration. Demonstrated expertise in weapons handling and physical fitness from my time as an 11B Infantryman in the National Guard.
Overview
3
3
years of professional experience
Work History
11B Infantryman
National Guard
01.2023 - Current
Lead Sales Associate
Dollar General
03.2024 - 07.2024
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Sales Associate
Dollar General
12.2021 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Organizational Leadership
Sul Ross State University
Del Rio, TX12.2025
Associate of Arts - Criminal Justice
Southwest Texas Junior College
Del Rio, TX12.2021
High School Diploma -
DRHS
Del Rio, TX05.2019
Skills
- Patrolling Techniques
- Weapons Handling
- Physical Fitness
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Lead Sales Associate
Dollar General
03.2024 - 07.2024
11B Infantryman
National Guard
01.2023 - Current
Sales Associate
Dollar General
12.2021 - 07.2024
Bachelor of Arts - Organizational Leadership
Sul Ross State University
Associate of Arts - Criminal Justice
Southwest Texas Junior College
High School Diploma -
DRHS