Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alejandro Zertuche

San Diego,CA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Ready to help the team achieve company goals.

Overview

6
6
years of professional experience

Work History

Salesperson

Distribuidora La Pitaya
01.2018 - 03.2022
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Implemented effective sales strategies to maximize revenue generation.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Increased sales and customer satisfaction through personalized servicing.

Cook Shift Leader

Barbacoa Y Menudo Zertuche's
01.2016 - 03.2022
  • Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Streamlined food preparation tasks for more efficient service during peak hours.
  • Monitored equipment maintenance schedules, ensuring timely repairs and replacements as needed for uninterrupted kitchen operations.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
  • Optimized ingredient usage by developing creative recipes that utilized seasonal produce while remaining costeffective.

Education

GED -

National City Adult School
517 Mile Of Cars Way, National City, CA 91950
03.2025

Associate of Arts - Law Enforcement

Universidad De Monterrey UDEM
AV. Ignacio Morones Prieto 4500 San Pedro Garza G.
08.2020

Skills

  • Needs analysis
  • Sales management
  • Complaint Handling
  • Customer care
  • Sales process
  • Business Development
  • Closing Techniques
  • Prospecting
  • Sales Presentations
  • Negotiation
  • Prospecting clients
  • Client Service
  • Customer Service
  • Time Management
  • Adaptability
  • Multitasking
  • Task Prioritization
  • Effective Communication
  • Problem-solving abilities
  • Team Collaboration

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Salesperson

Distribuidora La Pitaya
01.2018 - 03.2022

Cook Shift Leader

Barbacoa Y Menudo Zertuche's
01.2016 - 03.2022

GED -

National City Adult School

Associate of Arts - Law Enforcement

Universidad De Monterrey UDEM

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Alejandro Zertuche