Alejandro M. Heredia

• Interacted with employees to demonstrate high standards and mitigate issues effectively.
• Established clear priorities and production quality standards.
• Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
• Reviewed project details to specify correct materials and equipment for job sites.

I was a supervisor there as well as a floater. I also worked internal control/asset protection, as these job sites had many expensive products.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.
• Worked with management team to implement proper division of responsibilities.

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.