JOSE LUIS Ortiz
San Juan Capistrano,CA
Summary
All clean Service industry professional, consistently maintaining high standards and results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.
Overview
22
22
years of professional experience
Work History
Server Assistant
Laguna Cliffs Marriott
10.2022 - Current
- Responsible for cleaning tables , helping to run meals , helping the waiter to run drinks, staking and polishing glasses and cutlery .
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted with dining room set up prior to and after service period.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Improved customer satisfaction with quick and attentive response to inquiries and needs.
Server Assistant
Montage Resort And Spa,laguna Beach
11.2004 - 11.2019
- *responsible for helping the server with drinks and tables.
- *assisted the server with food and guest request
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Assisted with dining room set up prior to and after service period.
Server Assistent
The St. Regis Monarch Beach
11.2003 - 11.2008
- *maintained resort standards by keeping the department organized and clean..
- *responsible for helping the server with drinks and tables.
- *assisted the server with food and guest request.
- * supervised a team in back of the house and cleaning the areal for the end of ofrece shift.
- Greeted customers warmly to provide exceptional customer service.
- Assisted with dining room set up prior to and after service period.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Increased service speed, preparing tables with all necessary utensils and condiments before guest arrival.
Education
Completo - Guerrero
México
México 01.1997
Skills
- Customer service
*Team work
* eye contact and greet guest
- Teamwork and collaboration
- Positive and friendly attitude
- Responsible and trustworthy
Timeline
Server Assistant
Laguna Cliffs Marriott
10.2022 - Current
Server Assistant
Montage Resort And Spa,laguna Beach
11.2004 - 11.2019
Server Assistent
The St. Regis Monarch Beach
11.2003 - 11.2008
Completo - Guerrero
México
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