Alejandro Segura
Silver Spring,MD
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Dynamic Salesperson with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
6
6
years of professional experience
Work History
Salesperson
Comcast
13529 Connecticut Ave, Silver Spring, MD 20906
03.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Implemented effective sales strategies to maximize revenue generation.
- Managed key accounts in order to maintain strong relationships with top-tier clients.
- Negotiated prices, terms of sales and service agreements.
Sales Associate
Target
Westfield Wheaton, 11160 Veirs Mill Rd, Wheaton
01.2019 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
Retail Advertising Sale Executive
T-Mobile
Westfield Wheaton, 11160 Veirs Mill Rd, Wheaton
08.2021 - 06.2023
- Established and managed new customer relationships through regular conference calls, face-to-face meetings and electronic correspondence.
- Increased sales revenue by establishing and nurturing relationships with key retail clients.
- Improved sales 75% by creating consumer needs for additional products and accessories.
- Negotiated contracts with vendors and clients.
- Made outbound calls to existing customers to upsell advertising packages.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Consistently ranked in the top 5 market performers.
Education
High School Diploma -
James Hubert Blake High School
Silver Spring, MD07.2020
Skills
- Customer care
- Relationship Building
- Customer Engagement
- Sales process
- Sales strategy development
- Sales management
- Negotiation
- Objection handling
- Relationship selling
- Business Development
- Cold-calling
- Lead Generation
Languages
Spanish
Native or Bilingual
Quote
The secret of success is to do the common thing uncommonly well.
John D. Rockefeller Jr.
Timeline
Salesperson
Comcast
03.2024 - Current
Retail Advertising Sale Executive
T-Mobile
08.2021 - 06.2023
Sales Associate
Target
01.2019 - 09.2023
High School Diploma -
James Hubert Blake High School