Alek Sabogal
Chicago,IL
Summary
Driven by a commitment to learning and growth, I am seeking opportunities that will allow me to not only contribute but also continue expanding my skill set.
Overview
4
4
years of professional experience
Work History
Quality Inspector
Kela Enterprises
08.2020 - Current
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
- Prepared heavy machinery for export to South America
Customer Service Representative
Abt Electronics
02.2023 - 01.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Valet
Presidential Parking
08.2021 - 12.2022
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in timely manner.
- Maintained professional demeanor while greeting guests and opening car doors, contributing a positive first impression.
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
Education
Bachelor of Science - Finance
DePaul University
Chicago, IL06.2026
High School Diploma -
Oak Park And River Forest High School
Oak Park, IL05.2022
Skills
- Computer Proficiency
- Excel Proficiency
- Data Inputting
- Time Management
- Cash Handling
- Attention to Detail
- Problem Solving
- Decision Making
- Stress Tolerance
- Written Communication
- Customer Service
- Spanish Fluency
Timeline
Customer Service Representative
Abt Electronics
02.2023 - 01.2024
Valet
Presidential Parking
08.2021 - 12.2022
Quality Inspector
Kela Enterprises
08.2020 - Current
Bachelor of Science - Finance
DePaul University
High School Diploma -
Oak Park And River Forest High School
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