Aleki Vea
Henderson,NV
Summary
Safety-conscious security team member with excellent communication skills and an eye for detail. Utilizing advanced security cameras, effectively monitors premises to ensure the safety of personnel and property. Expertise in conflict resolution allows for handling challenging situations with professionalism and tact. Committed to maintaining a secure environment and providing exceptional service to clients and colleagues. Skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable, and dedicated to teamwork. Possesses good maintenance and repair skills with training in the area of expertise. Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement, excelling under pressure.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Truth Security
01.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
Customer Service
Honolulu Grill
08.2023 - 12.2023
- Greeted and seated customers, ensuring a welcoming and pleasant dining experience
- Took customer orders accurately and efficiently, providing recommendations when needed
- Cleaned and sanitized tables and dining areas to maintain hygiene standards
- Scooped rice and prepared plates for dine-in and take-out orders
- Organized and managed take-out orders for timely and accurate delivery
- Swept floors and took out the trash regularly to maintain a clean environment
- Cleaned and restocked bathrooms, ensuring they were tidy and well-supplied
- Provided exceptional customer service by proactively anticipating clients'' needs.
- Managed restaurant scheduling, foodservice and customer service.
- Provided exceptional customer service to clients, responding to questions effectively.
- Provided excellent customer service while meeting challenging time goals.
- Enhanced brand reputation by delivering exceptional customer service experiences consistently.
FedEx Package Handler
FedEx Ground
07.2022 - 07.2023
- Sort packages, load packages, repair boxes, stack boxes, print labels, repair labels.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Education
Associate's degree - General Studies
Southern Utah University
08.2024
Skills
- Customer Service (1 year)
- Stocking (1 year)
- Team development
- Heavy lifting (1 year)
- Warehouse Experience
- Load & Unload
- Kitchen Experience
- Communication skills
- Sales
- Excellent customer service
- Cash register
- Security
- Guest services
- Report Writing
- Incident Reporting
- Property Patrol
- Maintaining Order
Certification
- Class D Security
- PERC Card
- Food Handler Certification
Certificationdates
06/01/19, 09/01/28, 06/01/19, 09/01/28, 06/01/19, 09/01/28, 06/01/19, 09/01/28, 06/01/19, 09/01/28
Timeline
Unarmed Security Officer
Truth Security
01.2024 - Current
Customer Service
Honolulu Grill
08.2023 - 12.2023
FedEx Package Handler
FedEx Ground
07.2022 - 07.2023
Associate's degree - General Studies
Southern Utah University