Aleks Juncevic
Bronx
Summary
With over a decade of experience as a resident manager, I have a comprehensive background in property management and maintenance. I started my career as a summer relief doorman at 834 5th Avenue and progressively advancing to becoming a resident manager at both 3750 Hudson Manor Terrace and 555 River Point Towers. My expertise spans from overseeing large-scale capital improvements and upgrading building systems to hands-on operations as a working superintendent. My diverse skill set enables me to manage and execute complex projects efficiently while ensuring compliance and resident satisfaction.
Professional property management expert with proven track record in enhancing resident experiences and maintaining property standards. Known for collaborative approach and results-driven mindset, excelling under changing circumstances and ensuring team alignment. Key skills include tenant relations, maintenance coordination, and financial oversight, with reputation for reliability and adaptability.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Resident Manager
555 River Point Towers
01.2022 - Current
- Oversaw operations of a 412-unit co-op with a staff of 19
- Successfully completed an inherited Local Law 11 project in July 2024
- Led the reopening of the building's pool, coordinating with plumbers and general contractors
- Managed a 22-chiller upgrade, ensuring minimal disruption to residents
- Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
- Negotiated contracts with vendors to secure cost-effective services for property maintenance and improvements.
- Conducted regular training sessions for staff on customer service and emergency procedures, elevating overall service standard.
- Managed financial operations, including budgeting and expense tracking, to maintain profitability without compromising service quality.
- Oversaw property renovations and upgrades, enhancing value and appeal of premises.
- Developed emergency response plans, maintaining preparedness for potential incidents or crises affecting residents or property infrastructure.
- Implemented green initiatives, reducing energy consumption and promoting sustainability within community.
- Developed emergency response plans, significantly improving preparedness for unforeseen incidents.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
- Responded to Common Area Maintenance (CAM) inquiries.
Resident Manager
3750 Hudson Manor Terrace
01.2016 - 01.2022
- Managed daily operations of a 220-unit co-op comprising four buildings
- Supervised a staff of 16 while maintaining four combustible boilers and a two-pipe system
- Oversaw a two-year roof replacement project in collaboration with architects and engineers
- Installed six domestic water pumps, improving the building's infrastructure
- Led a Local Law 11 project, conducting daily meetings with board members and contractors
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
- Managed daily operations, ensuring smooth functioning of the residential complex.
- Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
Assistant Superintendent
834 5th Avenue
01.2008 - 01.2016
- Maintained and managed a high-end ultra-luxury co-op building on 5th Avenue
- Catered to high-profile residents with exceptional attention to detail
- Managed a staff of 24 alongside the resident manager, including payroll responsibilities
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Maintained safety onsite and upheld all OSHA regulations by [Action].
- Reduced project delays by proactively identifying potential issues and devising effective solutions in a timely manner.
- Increased productivity by implementing innovative management techniques and motivating staff towards shared goals.
Education
Bachelor's Degree - Business Management
Mercy College
01.2011
Skills
- Capital Improvement Project Management
- Budgeting & Cost Control
- Plumbing, Electrical, & HVAC Systems
- Compliance with NYC Building Regulations
- Team Leadership & Staff Management
- Vendor & Contractor Coordination
- Fair housing regulations
- Safety compliance
- Property inspections
- Property management
- Complaint handling
- Building maintenance
- Vendor coordination
- Security management
- Emergency response
- Yardi software
- Real estate law
- Resident assistance
- Housekeeping supervision
- Teamwork and collaboration
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Effective communication
- Microsoft office
Certification
- Property Manager Certificate (NYC)
- Asbestos Supervisor Certificate (NYC)
- Mold Supervisor Certificate
- EPA Lead Certification
- P-99 Certificate
- S-12 Certificate
- S-13 Certificate
Timeline
Resident Manager
555 River Point Towers
01.2022 - Current
Resident Manager
3750 Hudson Manor Terrace
01.2016 - 01.2022
Assistant Superintendent
834 5th Avenue
01.2008 - 01.2016
Bachelor's Degree - Business Management
Mercy College
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