Aleksa Janic
Kenosha,WI
Summary
Dynamic finance professional with a proven track record at Johnson Bank, adept in relationship building and innovative problem-solving. Excelled in developing strategies that surpassed sales targets by leveraging financial services expertise and persuasive communication. Demonstrated leadership in maximizing profitability and enhancing customer satisfaction, embodying sales expertise and policy implementation.
Overview
7
7
years of professional experience
Work History
Relationship Banker
Johnson Bank
Racine, WI
01.2024 - Current
- Collaborated with team members to develop innovative solutions for meeting customer needs while maintaining profitability goals set by the bank's senior management.
- Analyzed client financial data to recommend personalized banking and investment solutions.
- Provided financial advice to clients based on their needs and goals.
- Delivered exceptional customer service, resolving inquiries and issues promptly to ensure client satisfaction.
- Developed and executed strategies to achieve and exceed sales targets for banking products and services.
Account Manager
SAAZ Properties
Kenosha, WI
01.2018 - Current
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Developed pricing models for various products and services based on market conditions.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Negotiated contracts with clients to maximize profitability.
Account Manager/Personal Banker
Huntington National Bank
Mount Pleasant, WI
12.2022 - 11.2023
- Managed a portfolio of XX key accounts, ensuring high levels of customer satisfaction and retention.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Produced sales documents, finalized deals and filed records.
- Recruited, hired and trained new hires to optimize profitability.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Finance Internship
Boucher Ford of Kenosha
Kenosha, WI
12.2021 - 05.2022
- Set specific goals for projects to measure progress and evaluate end results.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Implemented strategies to take advantage of new opportunities.
Assistant Store Manager
Pandora
Pleasant Prairie, WI
07.2017 - 04.2021
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Education
Some College (No Degree) - Accounting And Finance
Carthage College
KenoshaSkills
- Relationship building and management
- Policy development and implementation
- Persuasive communication style
- Sales expertise
- Financial Services Expertise
- Innovative Problem Solving
Affiliations
- Fitness Enthusiast
- Avid follower of basketball
- Enthusiastic about exploring nature and traveling
Languages
Serbian
Native/ Bilingual
Croatian
Native/ Bilingual
Spanish
Limited
Accomplishments
- Recognized as Top Sales Performer for consecutive years 2022 and 2023 at Pandora
- Fastest promotion achieved at Huntington National Bank
- Top-performing store among all Pandora outlets
References
References available upon request.
Timeline
Relationship Banker
Johnson Bank
01.2024 - Current
Account Manager/Personal Banker
Huntington National Bank
12.2022 - 11.2023
Finance Internship
Boucher Ford of Kenosha
12.2021 - 05.2022
Account Manager
SAAZ Properties
01.2018 - Current
Assistant Store Manager
Pandora
07.2017 - 04.2021
Some College (No Degree) - Accounting And Finance
Carthage College
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