Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Aleksa Langarica

Oxnard,CA

Summary

Dedicated professional with strong customer service skills and proven ability to manage multiple tasks efficiently. Committed to delivering exceptional experiences for customers while optimizing time management. Seeking opportunities to leverage skills in a dynamic work environment.

Overview

3
3
years of professional experience

Work History

Lead Guest Service Agent

Hotel Ynez
Solvang, CA
03.2023 - Current
  • Supervised staff to deliver efficient, friendly service to guests.
  • Processed billing for arriving and departing guests, ensuring accurate and timely transactions.
  • Coordinated with housekeeping staff to ensure that all rooms were clean upon arrival.
  • Managed the daily operations of the front desk, including guest check-in and check-out procedures.
  • Trained new employees on proper customer service techniques and front office procedures.
  • Addressed customer inquiries regarding hotel services, amenities, and local attractions via phone or email communication.

Customer Service Associate

Walgreens
Lompoc, CA
08.2023 - 11.2023
  • Processed transactions accurately, ensuring correct change for customers.
  • Welcomed customers with friendly greetings to enhance shopping experience.
  • Stocked inventory efficiently to maintain product availability.
  • Printed high-quality photos in photo department to meet customer requests.
  • Maintained cleanliness of work area to promote safety and professionalism.
  • Provided knowledgeable assistance to customers seeking help with products.
  • Collaborated cross-functionally to deliver exceptional service across departments.

Food Server

Chipotle
Oxnard, CA
10.2022 - 04.2023
  • Welcomed and greeted customers, enhancing overall service experience.
  • Prepared customer orders in real time to meet demand.
  • Processed online and mobile food orders efficiently.
  • Adhered to food health and safety regulations at all times.
  • Restocked supplies and managed inventory to ensure availability.
  • Maintained clean working environment to promote hygiene standards.

Cashier

Carl's Jr
Oxnard, CA
12.2021 - 05.2022
  • Ensured accurate cash counts for personal drawer during shifts.
  • Delivered exemplary customer service at drive-thru and front counter.
  • Thrived in fast-paced environment to meet dynamic operational demands.

Education

High School Diploma -

Trivium Charter School
Lompoc, CA
02-2024

Skills

  • Inventory management
  • Guest recovery lead
  • Invoicing
  • Billing reconciliation
  • Key holder
  • Customer relations lead
  • POS management
  • Quality assurance management

Accomplishments

  • Employee of the Quarter

References

Elizabeth Urry- (509)851-1435

Rikki Alonzo- (805)944-2232

Jessie Marceleno- (805)819-1829

Timeline

Customer Service Associate

Walgreens
08.2023 - 11.2023

Lead Guest Service Agent

Hotel Ynez
03.2023 - Current

Food Server

Chipotle
10.2022 - 04.2023

Cashier

Carl's Jr
12.2021 - 05.2022

High School Diploma -

Trivium Charter School

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