Summary
Overview
Work History
Education
Skills
Additional Information
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Timeline
Generic

Aleksandar Enev

Bloomingdale,IL

Summary

Skilled Fleet Manager with a proven track record at Top Energy Ltd, adept in fleet optimization and management, significantly enhancing operational efficiency. Leveraged scheduling expertise and meticulous vehicle maintenance to boost fleet inspections accuracy by over 30%. Known for exceptional inventory control and fostering collaborative relationships, consistently achieving high levels of customer satisfaction and team productivity.

Overview

20
20
years of professional experience

Work History

Fleet Manager

Top Energy Ltd
08.2023 - Current
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.

Truck Driver

Best 3 Logistics
10.2015 - 08.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
  • Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Assisted in reducing overhead costs by suggesting more cost-effective fuel and maintenance options.
  • Reduced fuel consumption by implementing efficient driving routes.
  • Reduced downtime by promptly reporting and addressing maintenance issues.
  • Contributed to culture of safety, participating actively in safety meetings and trainings.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed routine maintenance on truck to keep in working order.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
  • Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
  • Fostered supportive environment among driving team, leading by example and offering help when needed.
  • Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
  • Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
  • Improved on-time delivery rates with meticulous planning and time management.
  • Supported new drivers by sharing best practices and insights gained from experience on road.
  • Enhanced safety by conducting regular vehicle inspections and routine maintenance.
  • Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
  • Strengthened relationships with clients by providing exceptional service and timely communication.
  • Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
  • Improved fuel efficiency, adopting eco-friendly driving practices.
  • Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
  • Enhanced team morale with positive attitude and strong work ethic during long hauls.
  • Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.

Truck Driver

Carrier One
04.2014 - 10.2015
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
  • Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Assisted in reducing overhead costs by suggesting more cost-effective fuel and maintenance options.
  • Reduced downtime by promptly reporting and addressing maintenance issues.
  • Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
  • Enhanced team morale with positive attitude and strong work ethic during long hauls.
  • Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
  • Improved fuel efficiency, adopting eco-friendly driving practices.
  • Contributed to culture of safety, participating actively in safety meetings and trainings.
  • Reduced fuel consumption by implementing efficient driving routes.
  • Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
  • Strengthened relationships with clients by providing exceptional service and timely communication.
  • Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
  • Enhanced safety by conducting regular vehicle inspections and routine maintenance.
  • Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
  • Improved on-time delivery rates with meticulous planning and time management.
  • Supported new drivers by sharing best practices and insights gained from experience on road.
  • Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
  • Fostered supportive environment among driving team, leading by example and offering help when needed.
  • Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
  • Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed routine maintenance on truck to keep in working order.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Answered roadside assistance calls for tows and other vehicle support.

Valet Parking Supervisor

Kgm Valet Parking
07.2011 - 04.2014
  • Improved team performance through regular coaching, feedback sessions, and professional development opportunities.
  • Managed resource allocation effectively, including scheduling staff shifts and maintaining inventory of supplies and equipment.
  • Increased revenue generation by implementing effective upselling strategies that promoted additional services offered by the establishment.
  • Spearheaded initiatives aimed at improving internal processes that directly contributed to increased operational efficiency within the valet department.
  • Streamlined vehicle handover process for increased efficiency while still ensuring proper documentation was completed accurately every time.
  • Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
  • Served as the primary point of contact for all valet-related inquiries from guests, management, or other stakeholders, ensuring accurate information was provided proactively.
  • Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
  • Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.
  • Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
  • Facilitated seamless communication between staff, management, and guests to address any issues or special requests in a timely manner.
  • Upheld exceptional standards of cleanliness throughout valet areas, contributing to a positive impression on guests.
  • Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
  • Evaluated employee performance regularly against established benchmarks, recognizing top performers with rewards or promotions as appropriate.
  • Maintained a safe and secure work environment by enforcing strict safety protocols and regularly inspecting equipment.
  • Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
  • Coordinated with security personnel to mitigate potential risks and ensure a safe environment for guests, employees, and their vehicles.
  • Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
  • Continuously monitored parking lot capacity to optimize space utilization and minimize congestion during peak hours.
  • Implemented new procedures for handling lost or damaged keys, reducing instances of such occurrences significantly over time.
  • Provided punctual, polite valet services to uphold professional standards.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Helped guests unload and load luggage.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Logged and documented parked vehicle details for accurate records.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Issued and collected claim tickets and processed valet parking fees.
  • Resolved customer complaints through calm, constructive communication.
  • Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
  • Entered guest vehicle information and location in computerized valet parking system.
  • Inspected vehicles to verify condition ahead of customer returns.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Recommended measures to improve production methods, equipment performance and team operation and productivity.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
  • Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.

Bartender

Albena
04.2010 - 09.2010
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Completed requisitions to maintain required stock par levels.
  • Built relationships with vendors to manage orders and negotiate costs.

Food and Beverage Manager

Primorsko
05.2009 - 09.2009
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained highest standards for beverage quality and service.
  • Organized successful special events that contributed to increased sales figures.
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
  • Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Developed ongoing training initiative to improve beverage knowledge of serving employees.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Implemented creative solutions for space optimization during peak hours or busy seasons.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Managed bar and wait staff and directed hiring program.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Increased overall revenue with strategic pricing adjustments and targeted marketing campaigns.
  • Coordinated with kitchen team to design limited-time offers, generating increased interest and repeat business.
  • Enhanced dining experience with implementation of new menu, reflecting current culinary trends and customer preferences.
  • Collaborated with executive chef to ensure menu items met dietary and allergen requirements, catering to broader customer base.
  • Organized and executed catering services for special events, expanding business scope and increasing revenue streams.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Bartender

Restaurant Georgia
05.2008 - 11.2008
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Bartender

Albena
04.2007 - 10.2007
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Assisted with inventorying beverage stock and bar supplies.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Completed requisitions to maintain required stock par levels.

Bartender

Albena
04.2006 - 10.2006
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Assisted with inventorying beverage stock and bar supplies.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Completed requisitions to maintain required stock par levels.

Server

Albena
04.2005 - 10.2005
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Server

Albena
04.2004 - 09.2004
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Dobruja Technical College
Dobrich,Bulgaria
09.2024 - 5 2010

Veterinary Technician - Veterinary Medicine (Pre-Veterinarian)

Professional High School of Veterinary Medicine
Dobrich,Bulgaria
05.2004

Skills

  • Fleet Optimization
  • Fleet Management
  • Scheduling
  • Vehicle inspections
  • Equipment procurement
  • Vehicle Maintenance
  • Inventory Control
  • Fleet Inspections
  • Vehicle Inspection
  • Maintenance and Repair Orders
  • Inventory Management
  • Inventory Audits
  • Replacement Orders

Additional Information

I was in conscript military service form September 2004 to July 2005

Languages

Bulgarian
Native or Bilingual
Russian
Limited Working

Timeline

Dobruja Technical College
09.2024 - 5 2010

Fleet Manager

Top Energy Ltd
08.2023 - Current

Truck Driver

Best 3 Logistics
10.2015 - 08.2023

Truck Driver

Carrier One
04.2014 - 10.2015

Valet Parking Supervisor

Kgm Valet Parking
07.2011 - 04.2014

Bartender

Albena
04.2010 - 09.2010

Food and Beverage Manager

Primorsko
05.2009 - 09.2009

Bartender

Restaurant Georgia
05.2008 - 11.2008

Bartender

Albena
04.2007 - 10.2007

Bartender

Albena
04.2006 - 10.2006

Server

Albena
04.2005 - 10.2005

Server

Albena
04.2004 - 09.2004

Veterinary Technician - Veterinary Medicine (Pre-Veterinarian)

Professional High School of Veterinary Medicine
Aleksandar Enev