Aleksandar Karaevski
Skopje
Summary
Focused professional with 5 years of experience dealing at card tables for casinos and private events. Customer-oriented employee building rapport and facilitating positive experiences. Hardworking and reliable with strong skills to deal with the public. Highly organized, proactive and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
Work History
Croupier/Inspector
Casino Flamingo
Skopje, North Macedonia
01.2022 - 05.2024
- Shuffled and dealt cards in Blackjack, Roulette, Ultimate Texas Holdem Poker while prompting players to act and bet.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Observes and verifies that rules of the table games are adhered to by casino employees and patrons.
- Calculated odds and payouts to effectively distribute and collect bets at close of each hand.
- Explained rules, took bets, and delivered payouts to facilitate movement of games.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Casino Croupier
Le Grand Casino
10.2018 - 11.2021
- Shuffled and dealt cards in Blackjack, Ultimate Texas Holdem Poker, Roulette while prompting players to act and bet.
- Calculated odds and payouts to effectively distribute and collect bets at close of each hand.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Explained rules, took bets, and delivered payouts to facilitate movement of games.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
Lifeguard
Noah's Ark Waterpark
05.2018 - 10.2018
- Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
- Coordinated schedules for staff members, optimizing coverage during peak hours without compromising safety or efficiency.
- Responsible for ensuring the safety of people swimming at a beach or in a swimming pool and providing life-saving rescues when necessary.
Education
Some College (No Degree) -
Ss. Cyril And Methodius University in Skopje
Skopje, North MacedoniaSkills
- Hand-To-Eye Coordination
- Casino/ Entertainment Expert
- Resolving Conflicts
- Logical Reasoning
- Payout Procedures
- Conflict Mediation
- Relationship Building
- Computer Skills
- People Skills
- Customer Service
- Work Ethic
- Team Building
- Team Management
- Problem Resolution
- Reliable and Trustworthy
- Active Listening
- Friendly, Positive Attitude
- Organizational Skills
- Friendly Demeanor
- Payout Calculation
- Experience with special guests and celebrities
Languages
Spanish
Beginner
A1
English
Native/ Bilingual
Macedonian
Proficient
C2
Serbian
Proficient
C2
Croatian
Proficient
C2
Timeline
Croupier/Inspector
Casino Flamingo
01.2022 - 05.2024
Casino Croupier
Le Grand Casino
10.2018 - 11.2021
Lifeguard
Noah's Ark Waterpark
05.2018 - 10.2018
Some College (No Degree) -
Ss. Cyril And Methodius University in Skopje