

Results-driven QA Software Engineer with over four years of experience in manual and automation testing within product-focused environments. Proficient in designing and maintaining comprehensive end-to-end test suites using Cypress and Playwright, ensuring robust validation of releases while supporting CI/CD pipelines. Currently contributing to feature quality, regression coverage, and deployment validation at Zendesk, with a strong emphasis on enhancing automation coverage, test reliability, and overall software quality. Committed to delivering high-quality software solutions through meticulous testing practices and continuous improvement initiatives.
Automation Testing: Cypress, Playwright
Manual Testing: Functional, Regression, Exploratory, End-to-End Testing
API Testing: Postman
CI/CD: Jenkins, GitHub Actions, Buddy
Test Management: Jira, Confluence
Version Control: Git
Other: Release validation, basic CI/CD pipeline configuration