Aleksandar Todorovski
Houston
Summary
With a proven track record at Mastro's Steakhouse, I elevated wine sales through expert curation and pairing, showcasing my wine tasting expertise and superior customer service skills. My ability to manage a cellar of over 1000 bottles while fostering supplier relationships highlights my multifaceted skill set in both inventory and vendor negotiations.
Overview
9
9
years of professional experience
Work History
Sommelier
Mastro's Steakhouse
09.2023 - Current
- Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Conducted regular staff training sessions on wine knowledge, enabling team members to provide excellent service to guests.
- Managed wine inventory efficiently, ensuring proper storage conditions and rotation to maintain quality.
- Coordinated wine selection and restocking for cellar with over 1000 bottles.
- Increased wine sales by effectively presenting a diverse range of options to customers, showcasing knowledge and expertise.
- Kept current on industry trends and market fluctuations through continuous education and networking opportunities.
Server
Mastro's Steakhouse
10.2018 - 09.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Number 13 Steakhouse
04.2016 - 10.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to guest needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Helping with server schedule , pre-shift meetings and large parties
Education
Certified Sommelier - Wine
Court of Master Sommeliers
Seattle, WA05-2023
High School Diploma -
SUGS Pance Arsovski
Skopje , North Macedonia06-2013
Skills
- Wine tasting expertise
- Wine service management
- Cellar management
- Supplier relationship management
- Inventory management
- Serving specifications
- Wine list management
- Vendor negotiations
- Multilingual communication
Languages
Macedonian
Native or Bilingual
Timeline
Sommelier
Mastro's Steakhouse
09.2023 - Current
Server
Mastro's Steakhouse
10.2018 - 09.2023
Server
Number 13 Steakhouse
04.2016 - 10.2018
Certified Sommelier - Wine
Court of Master Sommeliers
High School Diploma -
SUGS Pance Arsovski
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