Aleksander Dobosz
Berlin,CT
Summary
Motivated with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barback
MESU
08.2023 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for guests.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Enhanced customer experience by engaging in a friendly and personable manner while assisting bartenders.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
Front of House Trainer
Chick-fil-A
05.2023 - Current
- Enhanced customer experience by providing exceptional service and maintaining a welcoming atmosphere.
- Reduced employee turnover by implementing effective training programs for new hires.
- Improved team efficiency with well-structured training sessions in customer service skills, product knowledge, and company policies.
- Assisted management in identifying areas for improvement, resulting in increased overall performance.
- Developed customized training materials to address specific needs of the front-of-house staff.
Host/To-Go Specialist
Wood-n-Tap
03.2022 - 08.2022
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Barista Trainer
Starbucks
01.2021 - 08.2022
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Assisted in menu development, incorporating seasonal flavors and trends for unique beverage offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Handled cash and processed payments accurately to avoid errors.
- Followed and promoted food safety measures while handing bakery goods
Education
Bachelor of Science - Psychology
College of Charleston
Charleston, SC2026
High School Diploma -
Berlin High School
Berlin, CT06.2022
Skills
- Guest Relations
- Money handling
- Food Preparation
- Efficient Multitasking
- Attention to detail
- Time management
- Customer Service
- Problem-solving abilities
Languages
Polish
Native or Bilingual
Timeline
Barback
MESU
08.2023 - Current
Front of House Trainer
Chick-fil-A
05.2023 - Current
Host/To-Go Specialist
Wood-n-Tap
03.2022 - 08.2022
Barista Trainer
Starbucks
01.2021 - 08.2022
Bachelor of Science - Psychology
College of Charleston
High School Diploma -
Berlin High School