Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aleksander Stureson

Bar Manager | Server | Sommelier | Cellarhand | Sales
55 S Washington Street North East,PA

Summary

To seek and maintain a full-time position with that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. To partner with a reputable company which aims to elevate the area’s beverage and service industry; that rewards employee loyalty and initiative; and where I may utilize my extensive client-centered skills to share my passion for people, wine, spirits and cuisine. Proficient sommelier/bar manager bringing 8 years of experience in field and strong commitment to safety. Dependable and hardworking with good understanding of how to build a repeat client base, current hospitality needs, wine, spirits and cuisine. Offering expertise gained during 8+ years in field Enthusiastic sommelier eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of hospitality, building repeat client base and training in fine dining. Motivated to learn, grow and excel in the service industry.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Assistant to the Winemaker

Mazza Wines
North East, Pennsylvania
09.2021 - Current
  • Helped managers make accurate decisions by tracking deviations from production targets with daily logs.
  • Read temperature, flow and other meters and documented information.
  • Washed production lines and storage containers to maintain clean and efficient work areas.
  • Took samples every to compare quality with specifications.
  • Connected pipes between vats and processing equipment.
  • Dumped, poured and loaded specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
  • Kept operations in compliance with company, safety and legal requirements.
  • Carried out day-day-day duties accurately and efficiently.
  • Received and processed stock into inventory management system.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Bar Manager

2 Ames
Chautauqua, New York
05.2021 - 09.2021
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Took part in wine and spirits tastings with reps and developed good working relationships.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Designed special drink and cocktail offerings on weekly basis as part of seasonal offerings.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Poured and prepared mixed drinks for customers daily.

Store Associate

Bag & Strine Wines
Lakewood, New York
03.2021 - 06.2021
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.

Lead Server/Bartender

Ames
Chautauqua, New York
05.2018 - 09.2021
  • I was asked to aid in the organization of the restaurant, steps of service and general needs and to prepare for the restaurant’s second season in 2018.
  • Supervised set up of dining areas and coordinated service to multiple dining areas.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Cultivated warm relationships with regular customers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Prepared specialty desserts for customers for special occasions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic fine dining restaurant while maintaining calm, professional demeanor.

Clerk

PLCB
Erie, Pennsylvania
07.2019 - 02.2021
  • I started at this position in order to explore the retail side of the alcohol industry and to gain more knowledge for certification training
  • I am looking to continue to learn with a private company where I can better flex my knowledge and use my skills and ideas to benefit the business.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Interacted with customers by phone, email or in-person to provide information.

Bartender/Server

Skunk & Goat Tavern
08.2014 - 01.2019
  • I started in the kitchen in ’14 and helped open the restaurant
  • I moved up to lead line cook and was asked if I wanted to learn to bartend as well
  • I quickly moved to bartend and serve full-time by 2016 and I have been studying wine and spirits ever since
  • This has led me to get my level one certification and start studying for two more, as well as driving to Pittsburgh regularly to study and taste with a soon-to-be Master Sommelier.

Education

Certification - Wine

Wine And Spirits Trust
New York, New York
11.2020 - Current

Level One Certification - Sommelier

Court of Master Sommeliers
Americas

BS - Biology

01.2009 - 01.2012

Diploma - undefined

North East High School

Skills

    Analytical and Critical Thinking

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Timeline

Assistant to the Winemaker

Mazza Wines
09.2021 - Current

Bar Manager

2 Ames
05.2021 - 09.2021

Store Associate

Bag & Strine Wines
03.2021 - 06.2021

Certification - Wine

Wine And Spirits Trust
11.2020 - Current

Clerk

PLCB
07.2019 - 02.2021

Lead Server/Bartender

Ames
05.2018 - 09.2021

Bartender/Server

Skunk & Goat Tavern
08.2014 - 01.2019

BS - Biology

01.2009 - 01.2012

Level One Certification - Sommelier

Court of Master Sommeliers

Diploma - undefined

North East High School

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Aleksander SturesonBar Manager | Server | Sommelier | Cellarhand | Sales