Aleksandr Balabekyan
FORT WORTH,TX
Summary
Dynamic leader with a proven track record at Freight Unlimited Inc., adept in strategic planning and small business operations. Excelled in enhancing customer relations and business management, achieving significant improvements in customer satisfaction. Skilled in verbal communication and project management, fostering strong relationships and driving business success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
Freight Unlimited Inc.
01.2021 - 12.2024
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Administrative Assistant
Kaiser Permanente Fair Oaks Blvd Medical Offices
07.2019 - 12.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist
Natomas Crossing Dental Care
01.2017 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Administrative Assistant
Mercy San Juan Medical Center
02.2014 - 01.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Improved document processing speed by introducing automated templates for routine correspondence.
Education
High School Diploma -
Visions in Education
Carmichael, CA05-2015
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Strategic planning
- Business management
- Staff hiring
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- Notary Public License - Texas Secretary of State or Equivalent Authority.
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Owner
Freight Unlimited Inc.
01.2021 - 12.2024
Administrative Assistant
Kaiser Permanente Fair Oaks Blvd Medical Offices
07.2019 - 12.2020
Receptionist
Natomas Crossing Dental Care
01.2017 - 06.2019
Administrative Assistant
Mercy San Juan Medical Center
02.2014 - 01.2017
High School Diploma -
Visions in Education
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