ALEKSANDRA ALEX VUKOVIC
Littleton,CO
Summary
Results-proven management professional with 22+years of experience in escrow management , sales and leadership positions, building record of success in developing marketing strategies that will gain and capture real estate clients.
Overview
22
22
years of professional experience
1
1
Certification
Work History
State Escrow Operation Manager
First American Title Insurance Co
Englewood, CO
03.2024 - 06.2024
- Lead and oversee all escrow operations and development activities for the entire state - Develop and implement strategies to increase efficiency and productivity within the department -
- Manage a team of escrow professionals and provide guidance and leadership - Build and maintain strong relationships with clients, real estate professionals, and lenders .
- Managed day-to-day operations of the escrow department - Oversaw a team of escrow officers and support staff - Developed and implemented process improvements to streamline operations and improve customer satisfaction - Provided training and guidance to staff on new procedures and best practices Senior Escrow Officer .
- Handled a large volume of escrow transactions for residential and commercial properties
- Worked closely with clients, real estate agents, and lenders to ensure smooth and timely closings
- Managed escrow accounts and reconciled financial transactions.
- Strong leadership and management abilities - Excellent communication and interpersonal skills - In-depth knowledge of escrow and title insurance industry regulations and best practices
State Escrow Manager
American Title Services Company and Americas Home Title
Centennial, CO
06.2006 - 02.2014
- In charge of managing 9 offices, 22 closers and 9 processors
- Developing and implementing escrow operational plans and procedures
- Hire, train and mentor escrow staff
- Analyze title industry strategies; develop training plan for escrow staff, steps for exceptional customer service and building trust relationships with new customers
- I was able to build business relationships with owners of two local real estate companies
- As HUD contract manager, I quickly achieved impactful results providing operational guidance for newly developed departments
- Maintained efficiency and accuracy while preforming tasks in a highly aggressive and time sensitive environment
- Contributed greatly to the restructuring process for effective communication with Asset Managers
- Helped streamline office and title processes and procedures by training and assigning tasks based on staff competency and available resources
- Managed HUD department with 350-400 closings per months covering whole Colorado
Branch Manager
Empire Title
Westminster, CO
10.2005 - 06.2006
- Supervised, motivated and delegated work assignments to a high-performing team in the escrow department
- Coordinated home sales, closings between sellers, buyers, real estate agents, mortgage brokers and attorneys
- Maintained and strengthened business relationships
- Quickly addressed customer problems, productively resolved issues before closings and collected on any shortages created by escrow staff
- Covered for employees during vacations and accepted additional duties in downsized divisions
Escrow Officer
Foothills Title & Escrow
Lakewood, CO
06.2002 - 10.2005
- Insured timely and accurate closings of all assigned real estate and refinance transactions
- Performed duties from opening, processing, closing, disbursing and recording
- Worked closely with a real estate attorney, gaining expertise in title policy requirements, endorsements coverage and real estate law
Education
Bachelor of Science - Business Management
Metropolitan
Skills
- Team Building & Leadership Exceeds sales goals
- Client Needs Fulfillment, Integrated Sales & Experienced working with real estate agents
- Marketing Plans Short Sale Foreclosure Resource (SFR)
- Budget Preparation and Management of Joint HUD Contract Manager- build relationship with
- Venture with HomeSmart Real Estate Hometelos, Matt Martin and Pemco
- Executive Level Relationships with Real Estate
- Companies
- High- Impact Presentations to over 2000 agents
- Experience in managing all core functions within a
- Title business
- Performance Management
- Operations Management
- Staff Training and Development
- Team Leadership
- Staff Management
- Performance Evaluations
- Customer Service
Interests
Completed 2 years at the Economics University in Belgrade, Europe Active Title License in State of Colorado Notary Public for State of Colorado
Certification
- Title License
- RON Notary License
- North Development leadership academy
Languages
English
Professional
Serbian
Professional
Croatian
Professional
Bosnian
Professional
References
References available upon request.
Timeline
State Escrow Operation Manager
First American Title Insurance Co
03.2024 - 06.2024
State Escrow Manager
American Title Services Company and Americas Home Title
06.2006 - 02.2014
Branch Manager
Empire Title
10.2005 - 06.2006
Escrow Officer
Foothills Title & Escrow
06.2002 - 10.2005
Bachelor of Science - Business Management
Metropolitan
- Title License
- RON Notary License
- North Development leadership academy
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