Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aleksandra Bello

Brownsville,TX

Summary

Dynamic and dedicated professional with a proven track record at Whataburger, excelling in customer service and teamwork. Recognized for enhancing guest experiences through effective communication and upselling techniques. Adept at cash handling and maintaining organized workstations, contributing to a positive and efficient work environment. Committed to continuous learning and improvement.

Overview

2
2
years of professional experience

Work History

Team Member

Whataburger
08.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

FOH Server

Bubbas 33
10.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

Homer Hanna Early College High School
Brownsville
05.2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Following instructions
  • Cash handling
  • Cleaning
  • Money handling
  • Organizing work stations
  • Sales and marketing
  • Willingness to learn
  • Upselling techniques
  • Multitasking

Languages

Spanish
Professional Working

Timeline

FOH Server

Bubbas 33
10.2024 - 12.2024

Team Member

Whataburger
08.2023 - Current

Homer Hanna Early College High School

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