Aleksandra Budzyn
Clifton,NJ
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
24
24
years of professional experience
Work History
Cashier/Customer Service
Subway
10.2019 - 10.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Caregiver, Special Needs
Nina Kelly
10.2019 - 10.2022
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Prepared meals and snacks and fed clients.
- Offered support to assist with supervising special needs individuals in home.
Airport Customer Service Agent
Deutsche Lufthansa AG
02.2014 - 11.2016
- Enhanced customer satisfaction by providing timely and accurate flight information.
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Resolved customer complaints and concerns professionally, resulting in increased customer loyalty.
- Ensured passenger safety by strictly adhering to all airport security protocols and procedures.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Coordinated with ramp agents to successfully store, remove and transport customer baggage.
Cashier
Lidl
04.1999 - 12.2001
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Secondary School -
4 Liceum Ogolnoksztalcace
Kalisz, Poland09.1998
Skills
- Customer Service
- Product Recommendations
- ID Verification
- Cash Handling
- Payment Processing
- Order Taking
- Cash Management
- Customer Relations
- Meal Preparation
- Patient Companionship
- First Aid and Safety
- Patient Care
Languages
Polish
Native or Bilingual
German
Native or Bilingual
English
Full Professional
Timeline
Cashier/Customer Service
Subway
10.2019 - 10.2022
Caregiver, Special Needs
Nina Kelly
10.2019 - 10.2022
Airport Customer Service Agent
Deutsche Lufthansa AG
02.2014 - 11.2016
Cashier
Lidl
04.1999 - 12.2001
Secondary School -
4 Liceum Ogolnoksztalcace