Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aleksandra Donovan

Queens

Summary

Friendly, fast-learning, hardworking, with a strong ability to work in teams. I have over 8 years of hospitality experience. Strong ability to train co-workers and provide excellent guest experiences in fast-paced environments. Bilingual in Polish and English.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender- Server

Blake’s Bar and Kitchen
Boston
05.2024 - 05.2025
  • Prepared and served a variety of cocktails and beverages to customers.
  • Maintained cleanliness and organization of bar area throughout shifts.
  • Processed payments accurately using point-of-sale systems.
  • Assisted in training new staff on bar procedures and customer service techniques.

Supervisor

Boston Burger Company
Cambridge
07.2024 - 12.2024
  • Supervised daily operations to ensure adherence to company policies and procedures.
  • Trained new employees on safety protocols and operational best practices.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Implemented process improvements to enhance efficiency in daily tasks.

Program AuPair

Cultural Care
Boxford
12.2021 - 05.2024
  • Coordinated daily activities for children, ensuring a safe and engaging environment.
  • Assisted children with homework, promoting educational development and responsibility.
  • Monitored children's behavior, providing guidance and support as needed.
  • Managed light housekeeping duties including laundry, grocery shopping and errands.

Education

Bachelor of Science - Cosmetology

University of Health Sciences
Gdańsk, Poland
06-2020

Skills

  • Restaurant and bar operations
  • Team training and development
  • POS system proficiency
  • Weekly scheduling expertise
  • Conflict resolution and customer service
  • Invoice tracking
  • Food safety standards
  • Fluency in Polish

Certification

  • ServSafe Alcohol Certificate

Timeline

Supervisor

Boston Burger Company
07.2024 - 12.2024

Bartender- Server

Blake’s Bar and Kitchen
05.2024 - 05.2025

Program AuPair

Cultural Care
12.2021 - 05.2024

Bachelor of Science - Cosmetology

University of Health Sciences

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