Aleksandra Guzman
Winchester,CA
Summary
Dynamic professional with a proven track record in customer service and event planning, notably at Walt Disney World Company. Excelled in roles requiring decision-making capabilities and workplace safety, enhancing customer satisfaction and operational efficiency. Skilled in group supervision and sales, adept at driving results through effective leadership and innovative strategies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Everbowl
12.2022 - Current
- Learned all required tasks quickly to maximize performance.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
Recreation Host
Walt Disney World Company
03.2024 - 08.2024
- Provided clear instruction to activity and program participants to deliver fun and maintain safety with large groups of 15-40 children
- Evaluated supplies and requested purchases to meet activity plans.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to public inquiries to provide information about programs and facilities.
- Performed light custodial duties to provide clean and inviting facilities.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Dance Teacher/Teacher's Assistant
Temecula Dance Company
08.2020 - 03.2024
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Monitored student behavior to identify potential issues and address problems appropriately.
- Adhered to studio guidelines and legal requirements.
Photo Booth Operator
Yas Events
05.2022 - 10.2023
- Kept photo booths and props clean and neat before and during events.
- Engaged customers by suggesting fun poses and interacting with guests in fun ways.
- Assisted guests with booth instructions and operation, answering questions, and delivering personable service.
- Maintained photo booth by changing ink and paper.
Wedding Coordinator
Yas Events
10.2022 - 02.2023
- Coordinated with vendors in securing necessary supplies and services for wedding.
- Developed and adhered to timelines to keep ceremony and reception running smoothly.
- Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
- Scheduled appointments with potential clients to discuss wedding plans.
Education
Business Administration
Mt San Jacinto College
San Jacinto, CA04.2026
High School Diploma -
Vista Murrieta High School
Murrieta, CA06.2023
Skills
- Customer Service
- Sales and marketing
- Decision-making capabilities
- Workplace Safety
- Group Supervision
- Event Planning
Certification
- Food handlers certification
- CPR and first aid certified- Ellis & Associates
Timeline
Recreation Host
Walt Disney World Company
03.2024 - 08.2024
Team Member
Everbowl
12.2022 - Current
Wedding Coordinator
Yas Events
10.2022 - 02.2023
Photo Booth Operator
Yas Events
05.2022 - 10.2023
Dance Teacher/Teacher's Assistant
Temecula Dance Company
08.2020 - 03.2024
Business Administration
Mt San Jacinto College
High School Diploma -
Vista Murrieta High School
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