Aleksandra Ivanović Mitrović
Belgrade,Serbia
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
6
6
years of professional experience
Work History
Technical Support Associate
NCR Atleos
09.2023 - Current
Customer Service Representative
NCR
07.2023 - 09.2023
Substitute English Teacher
Primary School "Jovan Jovanović Zmaj"
02.2021 - 04.2021
Substitute English Teacher
Primary School "Svetislav Golubović Mitraljeta"
01.2021 - 02.2021
Substitute English Teacher
Primary School "Vožd Karađorđe"
11.2020 - 12.2020
English Language Teacher - Part Time
Balloons Language Studio
05.2019 - 06.2020
Airport Security Screener
Belgrade Nikola Tesla Airport
08.2018 - 04.2019
Education
Master of Arts -
Faculty of Philology, University of Belgrade
Psychoanalysis of Art -
Institute of Philosophy and Interdisciplinary Studies
04.2021
Bachelor of Arts in English Language and Literature -
Faculty of Foreign Languages, Alfa University
10.2020
Future Studies -
Belgrade Open School
09.2019
Gender Studies -
Women's Studies Center, Faculty of Political Sciences
05.2018
XV Belgrade Grammar School -
06.2011
Skills
- MS-Office
- Teamwork
- Creativity
- Remote Support
- Multitasking
- Incident Reporting
- Attention to Detail
Languages
Serbian
English
Spanish
German
Personal Information
Date of Birth: 09/16/1992
Publications
- Anxious Verses: The Usage of the Language of Flowers in Expressing New Femininity in the Poetry of Anica Savić Rebac, Reči: Journal of Language, Literature and Culture, No. 14, 2021
- Female Body as a 'Locus Terribilis' in Anne Sexton's Poem 'Briar Rose' and Julia Leigh's film Sleeping Beauty, Proceedings from the Sixth International Conference at the Faculty of Foreign languages 'Language, Literature and Technology', Belgrade: Alfa BK University, 2018
Hobbies and Interests
- Playing the piano
- Reading
- Listening to Music
- Painting
Timeline
Technical Support Associate
NCR Atleos
09.2023 - Current
Customer Service Representative
NCR
07.2023 - 09.2023
Substitute English Teacher
Primary School "Jovan Jovanović Zmaj"
02.2021 - 04.2021
Substitute English Teacher
Primary School "Svetislav Golubović Mitraljeta"
01.2021 - 02.2021
Substitute English Teacher
Primary School "Vožd Karađorđe"
11.2020 - 12.2020
English Language Teacher - Part Time
Balloons Language Studio
05.2019 - 06.2020
Airport Security Screener
Belgrade Nikola Tesla Airport
08.2018 - 04.2019
Master of Arts -
Faculty of Philology, University of Belgrade
Psychoanalysis of Art -
Institute of Philosophy and Interdisciplinary Studies
Bachelor of Arts in English Language and Literature -
Faculty of Foreign Languages, Alfa University
Future Studies -
Belgrade Open School
Gender Studies -
Women's Studies Center, Faculty of Political Sciences