Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Publications
Hobbies and Interests
Timeline
Generic
Aleksandra Ivanović Mitrović

Aleksandra Ivanović Mitrović

Belgrade,Serbia

Summary

Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

Overview

6
6
years of professional experience

Work History

Technical Support Associate

NCR Atleos
09.2023 - Current

Customer Service Representative

NCR
07.2023 - 09.2023

Substitute English Teacher

Primary School "Jovan Jovanović Zmaj"
02.2021 - 04.2021

Substitute English Teacher

Primary School "Svetislav Golubović Mitraljeta"
01.2021 - 02.2021

Substitute English Teacher

Primary School "Vožd Karađorđe"
11.2020 - 12.2020

English Language Teacher - Part Time

Balloons Language Studio
05.2019 - 06.2020

Airport Security Screener

Belgrade Nikola Tesla Airport
08.2018 - 04.2019

Education

Master of Arts -

Faculty of Philology, University of Belgrade

Psychoanalysis of Art -

Institute of Philosophy and Interdisciplinary Studies
04.2021

Bachelor of Arts in English Language and Literature -

Faculty of Foreign Languages, Alfa University
10.2020

Future Studies -

Belgrade Open School
09.2019

Gender Studies -

Women's Studies Center, Faculty of Political Sciences
05.2018

XV Belgrade Grammar School -

06.2011

Skills

  • MS-Office
  • Teamwork
  • Creativity
  • Remote Support
  • Multitasking
  • Incident Reporting
  • Attention to Detail

Languages

Serbian
English
Spanish
German

Personal Information

Date of Birth: 09/16/1992

Publications

  • Anxious Verses: The Usage of the Language of Flowers in Expressing New Femininity in the Poetry of Anica Savić Rebac, Reči: Journal of Language, Literature and Culture, No. 14, 2021
  • Female Body as a 'Locus Terribilis' in Anne Sexton's Poem 'Briar Rose' and Julia Leigh's film Sleeping Beauty, Proceedings from the Sixth International Conference at the Faculty of Foreign languages 'Language, Literature and Technology', Belgrade: Alfa BK University, 2018

Hobbies and Interests

  • Playing the piano
  • Reading
  • Listening to Music
  • Painting

Timeline

Technical Support Associate

NCR Atleos
09.2023 - Current

Customer Service Representative

NCR
07.2023 - 09.2023

Substitute English Teacher

Primary School "Jovan Jovanović Zmaj"
02.2021 - 04.2021

Substitute English Teacher

Primary School "Svetislav Golubović Mitraljeta"
01.2021 - 02.2021

Substitute English Teacher

Primary School "Vožd Karađorđe"
11.2020 - 12.2020

English Language Teacher - Part Time

Balloons Language Studio
05.2019 - 06.2020

Airport Security Screener

Belgrade Nikola Tesla Airport
08.2018 - 04.2019

Master of Arts -

Faculty of Philology, University of Belgrade

Psychoanalysis of Art -

Institute of Philosophy and Interdisciplinary Studies

Bachelor of Arts in English Language and Literature -

Faculty of Foreign Languages, Alfa University

Future Studies -

Belgrade Open School

Gender Studies -

Women's Studies Center, Faculty of Political Sciences

XV Belgrade Grammar School -

Aleksandra Ivanović Mitrović