Hi, I’m
Aleksandra Kovalyov
Carmichael,CA
Summary
Dedicated and compassionate Registered Nurse with 3 years experience in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Skilled at multitasking and prioritizing patient needs and daily assignments. Bilingual proficiency and hands-on experience with Epic and Cerner EHR systems ensure efficient and accurate documentation.
Overview
12
years of professional experience
1
Certification
Work History
Methodist Hospital Of Sacramento
Registered Nurse, Medical-Telemetry Unit
09.2021 - Current
Job overview
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Sutter Medical Foundation-Oncology
Patient Services Representative
03.2019 - 08.2019
Job overview
- Communicated in written or verbal form, effectively with patients, physicians, and all levels of members associated with the organization.
- Provided Customer-related services to patients to obtain appropriate demographic information, pre-verification of the financial status of each patient
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment.
Elite Construction And Remodel
Office Assistant
06.2017 - 06.2019
Job overview
- Customer Service and Sales/Estimates
- Updated and maintained database systems, office files, inventory, and mailing lists.
- Handled all incoming business and client requests for information.
- Responded to inquiries from callers seeking information.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Forever 21
Assistant Store Manager
12.2012 - 11.2014
Job overview
- Supported company mission and vision through Customer Service General sales, productivity Control and management of the selected store.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Education
American River CollegeSacramento, CA
Associate of Science from Nursing
05.2021
Sierra CollegeRocklin, CA
Certified Nursing Assistant
05.2018
American River CollegeSacramento, CA
Associates of Science
12.2017
Skills
- Clear Patient Communication
- Able to use proper judgment in various situations and problem solving
- Quick learner and able to master new tasks, software, technology, and equipment
- Team player, able to establish and maintain a professional relationship with peers and management
- Able to prioritize, follow through and reevaluate tasks to achieve set goals
- Able to efficiently perform under pressure and handle stressful situations
- Effective communicator, able to articulate procedures to patients and their families as well as openly listen to questions and concerns
Certification
Registered Nurse 95256686
- Sacramento, CA
BLS certification
- Sacramento, CA
ACLS certification
- Sacramento, CA
Languages
English
Russian
Ukrainian
Timeline
Registered Nurse, Medical-Telemetry Unit
Methodist Hospital Of Sacramento
09.2021 - Current
Patient Services Representative
Sutter Medical Foundation-Oncology
03.2019 - 08.2019
Office Assistant
Elite Construction And Remodel
06.2017 - 06.2019
Assistant Store Manager
Forever 21
12.2012 - 11.2014
American River College
Associate of Science from Nursing
Sierra College
Certified Nursing Assistant
American River College
Associates of Science
Registered Nurse 95256686
- Sacramento, CA
BLS certification
- Sacramento, CA
ACLS certification
- Sacramento, CA
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