Aleksandra Silvestre
New York,NY
Summary
Detail-oriented Entitlement Coordinator with expertise in streamlining workflows and ensuring compliance. Proven track record in assisting clients with benefit navigation and conducting audits to maintain data integrity.
Overview
11
11
years of professional experience
Work History
Entitlement Coordinator
Mariners Residence
Staten Island, NY
02.2020 - Current
- Coordinated entitlement processes to ensure compliance with regulatory requirements.
- Streamlined documentation workflows, enhancing operational efficiency across departments.
- Assisted in developing training materials for new staff on entitlement procedures.
- Conducted regular audits of entitlement files to maintain data accuracy and integrity.
- Onboarded and trained new hires on organizational policies and procedures.
- Assisted eligible seniors in completing applications for Supplemental Security Income (SSI), Social Security Disability (SSD), and veterans' benefits.
- Tracking annual renewal deadlines and completing the paperwork necessary to prevent a lapse in coverage
- Preparing and filing appeals or representing the facility/resident during fair hearings if a benefit claim is disputed or denied
Sales Assiociate
Limro Jewelrs
Staten Island, NY
05.2015 - 02.2020
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Supported accounting tasks by maintaining accurate financial records and assisting with data entry.
- Coordinated staff schedules to optimize workflow and ensure adequate coverage.
- Processing daily sales data, reconciling bank accounts, and managing accounts payable/receivable
- Generating monthly and quarterly profit and loss (P&L) statements, budgeting, and projecting cash flow to ensure profitability.
Education
Certificate in Hospitality And Tourism Management -
Szkola Biznesu Delta
Szczecin Poland06-2008
Timeline
Entitlement Coordinator
Mariners Residence
02.2020 - Current
Sales Assiociate
Limro Jewelrs
05.2015 - 02.2020
Certificate in Hospitality And Tourism Management -
Szkola Biznesu Delta