Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Aleksandra Tomic

Arlington,VA

Summary

Results-driven event coordinator with a strong background in marketing and assistant management. Proven track record of successfully organizing and executing events, resulting in increased brand visibility and customer engagement. Proficient in event planning, budgeting, and vendor management. Seeking new opportunities to leverage my skills and contribute to the success of an organization.

Overview

7
7
years of professional experience

Work History

Assistant General Manager

Viceroy Hotels & Resorts
Washington, DC
01.2024 - Current
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Ensured that customer service standards were met or exceeded at all times.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Created promotional campaigns to increase store traffic and generate revenue.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Collaborated with other departments within the organization to coordinate projects.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Organized special events such as promotions or fundraisers to drive business growth.
  • Oversaw payroll preparation and administration for staff.
  • Implemented campaigns and promotions to help with developing goods and services.

Head Bartender

Et Voila Dc
Washington, DC
02.2023 - 11.2023
  • Assigned bartenders to specific tasks and duties throughout the shift.
  • Organized bar staff scheduling, including vacation time requests and sick days.
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
  • Developed new cocktail recipes for the menu.
  • Trained new bartenders on proper techniques for mixing drinks and pouring beers.
  • Ordered necessary supplies such as glassware and garnishes when needed.
  • Maintained a clean work area with appropriate safety standards according to health regulations.
  • Provided excellent customer service by attending to guests' needs promptly and courteously.
  • Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
  • Created weekly reports of sales figures for management review.
  • Checked identification of patrons who appeared under age 30.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.

Event Manager

Assaggi Osteria
McLean, VA
01.2018 - 12.2022
  • Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
  • Coordinated with vendors to ensure timely delivery of materials for events.
  • Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
  • Provided support to attendees before, during, and after the event as needed.
  • Maintained relationships with existing partners while cultivating new ones.
  • Negotiated contracts with suppliers to secure favorable pricing for services.
  • Reserved space, equipment and personnel needed to facilitate events.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
  • Coordinated with IT department to ensure reliable technology setup for presentations and virtual events.

Social Media Coordinator

Assaggi Osteria
McLean, VA
01.2018 - 12.2022
  • Developed and implemented a comprehensive social media strategy for the company's products and services.
  • Created content calendars to ensure timely delivery of posts, campaigns, and promotions on various social media platforms.
  • Monitored, analyzed, and reported on the performance of all social media activities using analytics tools.
  • Managed day-to-day interactions with followers and responded promptly to customer inquiries or complaints.
  • Participated in weekly meetings with other departments to brainstorm creative ideas for campaigns across different channels.
  • Updated website content regularly with fresh information related to products and services offered by the company.
  • Maintained a library of all images used in social media posts so they can be reused when needed.
  • Selected appropriate music tracks or sound effects for videos posted on YouTube or other video sharing sites.

Education

BBA -

Hospitality And Tourism
Belgrade

Skills

  • Operations Management
  • Employee Relations
  • Recruiting and interviewing
  • Campaign Development
  • Market Analysis
  • Media Relations
  • Social media oversight
  • Blogging
  • Google Analytics
  • Social and New Media
  • Internet Marketing
  • Human Resources
  • International business
  • Customer Relationship Management (CRM)
  • Marketing initiatives

Languages

English
Professional
Spanish
Professional
Serbian
Professional

Affiliations

  • Coaching Swimming

Timeline

Assistant General Manager

Viceroy Hotels & Resorts
01.2024 - Current

Head Bartender

Et Voila Dc
02.2023 - 11.2023

Event Manager

Assaggi Osteria
01.2018 - 12.2022

Social Media Coordinator

Assaggi Osteria
01.2018 - 12.2022

BBA -

Hospitality And Tourism

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Aleksandra Tomic