Aleksandra Tupaj
North Miami,FL
Summary
Proven achiever with extensive experience in logistics notably at HAVI Sp. Z O. O., where I enhanced warehouse efficiency and consistently exceeded . Skilled in inventory management and problem-solving, I excel in optimizing operations and fostering strong customer relationships. My analytical thinking and goal-oriented approach drive significant improvements in service delivery and operational performance. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Reserved
11.2022 - 11.2023
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Monitored sales trends to advise management on potential inventory adjustments.
- Organized in-store promotions to increase awareness of new product lines.
- Conducted weekly inventory audits to ensure accuracy in stock levels.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
Logistics Coordinator
HAVI Sp. Z O. O.
05.2019 - 11.2023
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with purchase department to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Improved order accuracy through meticulous data entry and verification processes.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Improved warehouse efficiency by redesigning layout for smoother flow of goods.
- Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Developed training programs for new hires, significantly improving their understanding of logistics operations.
- Conducted regular inventory audits to maintain accuracy and accountability in stock management.
- Oversaw maintenance and repair of logistics equipment, minimizing downtime and disruptions.
- Enhanced team communication with weekly meetings to discuss logistics challenges and solutions.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Prepared and presented reports to management on logistics performance.
- Implemented and developed supply chain strategies to optimize efficiency.
- Monitored and adjusted inventory levels according to demand.
- Analyzed customer requirements and provided customized logistics solutions - cooperation with CS and PD
- Created reports to provide insights into logistics operations and performance.
- Implemented systems and procedures for accurate data collection and reporting.
- Monitored performance of logistics operations to identify areas for improvement.
- Studied data to identify trends and patterns in transportation activity.
Education
No Degree - Power BI
Laba International Business School
Online 10.2023
Postgraduate Studies - Big Data
WSB Merito
Poland 07.2023
Master of Laws - Law
University of Gdansk
Poland09.2014
Bachelor of Science - Cosmetics Chemistry
University of Gdansk
Poland06.2012
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Problem-Solving
- Decision-Making
- Logistics Analysis
- Warehousing Processes
- Scheduling Coordination
- Analytical Thinking
- Inventory management procedures
- Inventory Control
- Items Inspection
Languages
English
Limited Working
Spanish
Elementary
Polish
Native or Bilingual
Timeline
Sales Assistant
Reserved
11.2022 - 11.2023
Logistics Coordinator
HAVI Sp. Z O. O.
05.2019 - 11.2023
No Degree - Power BI
Laba International Business School
Postgraduate Studies - Big Data
WSB Merito
Master of Laws - Law
University of Gdansk
Bachelor of Science - Cosmetics Chemistry
University of Gdansk
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