Committed and outcomes-oriented Clinical Research Manager with a proven track record of adherence to study protocols, standard operating procedures, and good clinical practices. Possesses strong organizational skills and a focused approach to task execution and project management. Demonstrates excellence in customer relationship management, consistently contributing to the successful achievement of company goals. A diligent professional with outstanding communication and planning abilities.
Overview
10
10
years of professional experience
Work History
Clinical Trial Manager
Tisch Cancer Center of New York
New York
04.2023 - Current
Experience in Oncology research, specializing in First in Human Trials
Lead study management for over 50 studies within first 2 months of joining
Successfully initiated 9 trials within the first 8 months
Implemented new workflows that resulted in 50% reduction in data and lab queries and increased Clinical Research Coordinator (CRC) productivity by 30%
Improved feasibility of current Standard Operating Procedures (SOPs) and provided consultation on new processes and manuals
Responsible for contract and budget negotiations with sponsors and vendors
Managed team of Data Coordinators and Clinical Research Coordinators
Ensured data quality by conducting regular reviews of data metrics and listings, monitoring protocol deviations, eligibility violations, dosing deviations, suspected non-compliance, and prepared for audits.
Led regulatory study startup activities, including writing Informed Consent Forms (ICFs), submitting to Institutional Review Boards (IRBs), completing Financial Disclosure Forms (FDFs), 1572 forms, and other required documents.
Managed feasibility assessments and provided oversight and input to clinical supplies forecasting
Provided oversight for safety concerns, adverse events, and Serious Adverse Event (SAE) reporting.
Clinical Trial Manager
Tisch Research Center of New York/ IMSMP
New York
01.2020 - 12.2022
Experience in various therapeutic areas including Stem Cell Transplants, Infusion (Rituxan, Ocrevus, Tysabri), Neurology, Rare Disease (Multiple sclerosis), Hematology, and Urology
Manage and oversee clinical aspects of trials, including site feasibility, start-up activities, development of clinical plans and documents, subject enrollment, site engagement, and vendor management. Provide regular performance feedback to CEO
Review study protocols, consent forms, and amendments to ensure internal and external consistency and compliance with FDA Good Clinical Practice (GCP) regulations.
Provide training to Clinical Research Associates (CRAs) on study protocols and objectives.
Monitor and track subjects' compliance throughout trial, addressing day-to-day subject or study issues and escalating when necessary.
Conduct ongoing recruitment activities for challenging indications with low enrollment rates.
Negotiate contracts, create billing, and reconcile procedures, treatments, and vendor expenses.
Support and oversee various activities including resourcing, regulatory documentation, data cleaning, and study close-out
Manage multiple projects/studies with strict timelines, including Phase I, Phase I Extension, Phase II, Expanded Access, Compassionate Care, and Bone Marrow programs at both CRO and Sponsor levels.
Develop, drive, and manage study timelines, monitoring schedules, and all monitoring activities.
Ensure timely invoicing for clinical trial accounts.
Assist in creating, editing, and finalizing study-related documents.
Write and review FDA, Institutional Review Board (IRB), and Biogen data and extension reports.
Ensure compliance with local, state, and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, and OSHA
Design and execute clinical trial protocols in collaborative environment with rapidly shifting priorities.
Review monitor visit reports and address safety concerns.
Serve as main point of contact for patients regarding trial qualification, issues, and participation.
Managed cross-functional teams to ensure timely completion of clinical trial milestones and deliverables.
Ensured compliance with regulatory guidelines by thoroughly reviewing protocols, informed consent forms, and other essential documents.
Mitigated risks in the clinical trial process by proactively identifying potential issues and implementing corrective actions.
Developed training materials for site staff to enhance their understanding of the study protocol, resulting in improved adherence to requirements.
Clinical Trial Coordinator
Tisch Research Center of New York/ IMSMP
New York
03.2018 - 01.2020
Oversee and coordinate all medical work-ups, treatments, and procedures for bone marrow and stem cell patients.
Collaborate in review, development, and implementation of policies, protocols, and practice guidelines to ensure adherence to federal government and institutional regulations.
Identify, establish, and foster relationships with key clinical and non-clinical decision-makers.
Provide comprehensive education to patients regarding their treatment, recovery, and post-transplant care.
Efficiently organize and collect pre-transplant, intra-transplant, and post-transplant clinical data.
Maintained compliance with study protocols, ensuring accurate documentation of all study-related activities.
Conducted regular site visits to monitor progress, address any issues, and maintain open lines of communication with investigators.
Managed multiple projects concurrently without compromising quality or attention to detail.
Supported efforts to improve operational efficiency within the clinical trials department through process improvements and best practice sharing.
Administrative Assistant
IMSMP
New York
02.2017 - 03.2018
Provide administrative assistance directly to the CEO
Optimize calendars for more than 500 patients
Verify insurance eligibility and authenticate specific medical procedures to ensure proper billing procedures
Handle payment processing and record charges on patient accounts
Manage incoming telephone calls and address patient requests.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Developed strategies to streamline and improve office procedures.
Media Billing Coordinator
Re:Sources- Starcom Publicis Group
Queens, NY
08.2016 - 02.2017
Conducted daily reconciliations and clearances for client invoices, including issuance of drafts, live billing, and reversal billing.
Resolved discrepancies in vendor invoices and initiated daily invoice register.
Generated reports and contributed to collection efforts.
Formatted media reports and delivered presentations to clients.
Collaborated with payables team to generate hard copies of billing with vendor backups.
Managed multimillion-dollar account activity.
Worked in conjunction with national and international teams to facilitate client billing and pre-billing processes.
Administrative Assistant/ Accountant
Hoops Plus
Westchester
07.2014 - 09.2015
Offered administrative assistance to the President of the company.
Analyzed and forecasted customer behaviors and trends.
Investigated and resolved discrepancies in billing and invoices.
Tracked client payments, contacting those with overdue payments directly.
Generated invoices, quotes, and purchase orders.
Calculated sales tax reports and compiled sales reports.
Disclosed and negotiated prices with vendors.
Conducted bank reconciliations for various accounts.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
B.B.A. Graduate - International Business
Berkeley College
New York, NY
12.2016
Associates of Applied Science Degree - Fashion Merchandising
Westchester Community College
Valhalla, NY
05.2015
International Relations and Business -
Adam Mickiewicz University
Poland
05.2012
Skills
Research/Trial oversight experience, EDC, TMF
Understanding of GCP, ICH and regulatory requirements