Aleksei Bissenek
Los Angeles,CA
Summary
Motivated and customer-focused professional with a strong background in management and hands-on experience as a front-desk receptionist in a high-paced service environment. Skilled in client communication, appointment coordination, conflict resolution, and supporting daily operations. Eager to continue developing professional skills and contribute to a company’s growth by bringing reliability, initiative, and a strong work ethic. Seeking an opportunity to join a team where I can be valuable, grow within the organization, and help drive positive results.
Overview
2
2
years of professional experience
Work History
Server
Wolfgang Puck
10.2023 - Current
- Provided excellent customer service in fast-paced dining environment.
- Managed multiple tables simultaneously while ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery process.
- Resolved customer complaints promptly to maintain positive dining atmosphere.
Front Desk Receptionist
Perfect Nails by Leyla
07.2025 - 10.2025
- Scheduled, coordinated and confirmed appointment.
- Managed high-volume phone calls.
- resolved issues
- Coordinated with technicians to optimize appointment flow and minimize wait times.
- Oversaw the salon’s front-desk operations, including client check-ins, payments.
- Managed the salon’s Instagram account: created daily Stories, short videos, and promotional posts to increase client engagement and visibility.
- Assisted technicians by providing translation and interpretation.
Front Desk Manager
Tk Nails
08.2023 - 02.2024
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed incoming phone calls.
- Collaborated with team members to improve front desk operations and efficiency.
- Responded to inquiries promptly, enhancing customer service experience.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments.
Education
Bachelor of Science - Strategic Operational Managment
Irkutsk State University
Irkutsk, Russia06-2017
Skills
- Exceptional customer service
- Hospitality service expertise
- Professional appearance
Languages
English
Full Professional
Russian
Native or Bilingual
Timeline
Front Desk Receptionist
Perfect Nails by Leyla
07.2025 - 10.2025
Server
Wolfgang Puck
10.2023 - Current
Front Desk Manager
Tk Nails
08.2023 - 02.2024
Bachelor of Science - Strategic Operational Managment
Irkutsk State University