Demonstrated success in managing Coupa Source-to-Pay modules, including user management and system maintenance. Strong collaboration skills with system administrators and developers have resulted in robust solution delivery tailored to end-users. Expertise in data analysis and procurement insights enhances decision-making processes while ensuring alignment with finance and accounting principles.
Overview
6
6
years of professional experience
Work History
Coupa Consultant
Cognizant Technologies
, CA
06.2023 - Current
Acted as Coupa SME to gather business requirements; modules include Supplier Information Management, Strategic Sourcing, and CLM Standard.
Supported Coupa implementations for the U.S., as a Coupa Admin/P2P consultant, collaborated with the internal NetSuite/Coupa procurement team.
Implementation of Coupa procurement and provide functional support for Coupa - Procure to Pay and Source to Pay programs.
Participate in creating test scenarios, and testing the Coupa SIM application and its integration to PeopleSoft and JDE financials ERP application.
Manage common Coupa Admin tasks, configure content groups, enterprise, chart of accounts, approval chains, PO customization, understand requirements around requisitions, POs, invoices, and configure workflow, receipts, and tolerances.
Advise upon, design, develop, and deliver solutions that support best practices, business changes.
Responsible for maintaining the COUPA P2P global platform and supporting integrations with various ERP applications, PeopleSoft and JDE. Performed testing related to newly created or updated approval chains.
Experienced in procurement, invoicing, catalog management, SIM, and Coupa Pay.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Coupa Admin Consultant
Conduent Business Services
, NJ
12.2020 - 10.2022
Acted as a bridge between IT, business partners, and stakeholders to meet business requirements in the design, integration, and development phases.
Provided regular project updates to the core team using progress matrices.
Engaged stakeholders to gather business process requirements, and incorporate them into technical design specifications.
Solved production issues related to purchasing, AP, contracts, and SIM modules.
Interacted with project management and business systems analysis teams to define project needs, create plans, and assist in user training.
Planned and executed production cutover activities, and supported post-go-live processes.
Formulated punch-out processes with suppliers, and enabled supplier integration.
Build and conduct User Acceptance Testing and training sessions for end users and executives.
Resolve issues in Purchasing, Invoicing, Accounts Payable, Contracts, Sourcing, and SIM modules.
Researched and resolved daily Coupa integration errors related to suppliers, PO’s, requisitions, invoices, payments, and remit addresses.
Answered inquiries submitted to the internal Coupa email support box.
Provided detailed Coupa training and ongoing support to buyers in the US.
Successfully upgraded Coupa R34 to R39.
Coupa Admin
Accenture
Hyderabad, Telangana
08.2019 - 11.2021
Design, build, and configure the client's Procure-to-Pay system based on identified user requirements.
Conduct requirements gathering workshops to identify and document the current-state process.
Research, debug, document, and relay all relevant issue information to the Coupa support team via the online ticketing system.
Maintain and enhance Coupa’s supplier enablement, purchasing, and accounts payable modules.
Build and maintain a relationship between the Coupa product to further help the Coupa product.
Prepared test cases for the implemented modules, validated the deliverables before client testing, and UAT.
Assisted in configuring various Coupa modules, such as Accounting, Purchasing, Sourcing, and Supplier Information Management.
Build and conduct user acceptance testing and training sessions for end users and executives.
Resolve issues on Purchasing, Invoicing, Accounts Payable, Contracts, Sourcing, and SIM modules.
Track progress toward project objectives by maintaining weekly project status documentation.
Coupa Supplier enablement and training the suppliers to use CSP and punch out supplier.