ALEN HOT
East Brunswick
Summary
Dynamic IT professional with expertise in software integration, networking, and hands-on technical support. Skilled in connecting systems, optimizing data flow, and resolving complex issues using Python, RESTful APIs, and .NET technologies. Strong on-field experience managing networks, servers, and security infrastructure. Known for excellent client-facing skills—communicating clearly, understanding needs, and delivering reliable, scalable solutions that keep operations running smoothly.
Overview
6
6
years of professional experience
Work History
Software Integration specialist
MeridianLink
11.2022 - Current
- Collaborate with project managers, software architects, and other stakeholders to understand integration requirements and objectives
- Design and develop software integration solutions to connect different systems, databases, and applications
- Write clean, efficient, and maintainable code using appropriate programming languages and technologies (e.g., java, python, restful apis)
- Implement data mapping, transformation, and validation processes to ensure accurate and reliable data transfer between systems
- Conduct thorough testing of integration solutions to identify and resolve any issues or bugs
- Document integration processes, configurations, and troubleshooting steps for future reference and maintenance
- Provide technical support and assistance to end-users and other team members during integration implementation and post-deployment phases
- Stay updated on emerging technologies, industry trends, and best practices in software integration to continually improve integration processes and solutions
- Collaborate with cross-functional teams to prioritize integration tasks and deliver solutions within established timelines and budget constraints
- Work closely with quality assurance teams to ensure the integrity and reliability of integrated systems
- Led integration projects to connect client systems with MeridianLink platforms.
- Collaborated with cross-functional teams to gather integration requirements and specifications.
- Developed and maintained documentation for integration processes and workflows.
- Provided technical support for troubleshooting integration issues and system errors.
Software Analyst
MeridianLink
11.2021 - 11.2022
- Collaborate with stakeholders to understand project objectives, constraints, and success criteria
- Create detailed software requirements specifications (SRS) documents, including functional and non-functional requirements
- Work with software developers and designers to translate requirements into technical specifications and system designs
- Conduct feasibility studies and impact analyses to assess the viability and potential risks of proposed software solutions
- Define and document user stories, use cases, and acceptance criteria for agile development projects
- Facilitate communication and collaboration between technical and non-technical stakeholders throughout the software development lifecycle
- Assist in the evaluation and selection of software tools, frameworks, and technologies to support project objectives
- Participate in system testing, user acceptance testing (UAT), and quality assurance activities to ensure that software meets specified requirements and quality standards
- Continuously monitor and evaluate software performance, user feedback, and evolving business needs to identify opportunities for improvement and optimization
- Gather and analyze user requirements, business processes, and system specifications
IT Admin
Middlesex County Government
New Jersey
01.2020 - 11.2021
- Manage and maintain network infrastructure, including routers, switches, firewalls, and servers
- Configure and optimize network settings to ensure reliable and secure connectivity for users and devices
- Monitor network performance and security, identifying and resolving issues in a timely manner
- Implement and enforce network security policies, including access controls, firewalls, and encryption protocols
- Conduct regular backups of critical data and develop disaster recovery plans to minimize downtime and data loss
- Install, configure, and maintain server operating systems, such as Windows Server and Linux distributions
- Administer user accounts, permissions, and access rights to network resources and systems
- Provide technical support and troubleshooting assistance to end-users experiencing network or system issues
- Install and update software applications, patches, and security updates to maintain system integrity and compliance
- Perform routine maintenance tasks, such as system updates, hardware upgrades, and software installations
- Document network configurations, procedures, and troubleshooting steps for knowledge sharing and future reference
- Collaborate with other IT staff and departments to support organizational goals and initiatives
- Stay updated on emerging technologies and industry best practices to recommend improvements and optimizations to the network infrastructure
Education
Bachelors of Information Technology -
Rutgers University
Associates - Criminal Justice
Middlesex County
Skills
- Technical Programming
- Web Development
- Soft
- Windows Server
- Microsoft Office Suite
- WordPress
- Team Leader
- VPN
- C#
- Communication
- Networking
- NET
- HTML
- Troubleshooting
- Script
- CSS
- Problem Solving
- NET
- SQL
- Organization
- Problem solving
- System optimization
- Effective communication
- Technical support
Timeline
Software Integration specialist
MeridianLink
11.2022 - Current
Software Analyst
MeridianLink
11.2021 - 11.2022
IT Admin
Middlesex County Government
01.2020 - 11.2021
Bachelors of Information Technology -
Rutgers University
Associates - Criminal Justice
Middlesex County