Alen Sargsyan
North Hollywood,CA
Summary
I am seeking a challenging position in the E-Commerce Associate field where I can apply my comprehensive experience in online sales, retail management, and digital marketing. With a proven track record in managing E-Commerce platforms like Amazon, eBay, and TikTok Shop, I am eager to contribute to a dynamic team and help drive growth in a fast-paced, international company. I am particularly interested in leveraging my skills in sales strategy, customer engagement, and platform optimization to enhance brand visibility and increase profitability. My goal is to work in an environment where I can continuously expand my knowledge, learn new technologies, and further develop my expertise in the ever-evolving world of E-Commerce.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Specialist
TikTok Shop
12.2023 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Sales Manager
Mercedes-Benz
01.2021 - 01.2023
- Sales of vehicles and auto parts, providing clients with technical specifications and benefits of models
- Managed documentation and agreements, maintaining long-term customer relationships
- Managed sales operations, achieved revenue goals, and closed deals.
Automotive Mechanic
Mercedes-Benz
01.2019 - 01.2021
- Service and repair of Mercedes-Benz vehicles, performing diagnostic and technical tasks
- Worked with various car models using modern diagnostic equipment.
Professional Seller
Independent Amazon & eBay Seller
01.2015 - 01.2019
- Managed Family Amazon stores, creating and optimizing product listings, handling customer reviews
- Experience managing operations across various product categories, including purchasing, storage, logistics, and marketing
- Developed sales strategies and drove traffic through SEO and PPC.
Education
High School Diploma -
High School
Germany07-2019
Skills
- E-Commerce: Experience with Amazon, eBay, and TikTok Shop platforms
- Sales: Professional sales experience, including handling customer inquiries and negotiations
- Office Skills: Experience working in an office environment, managing documentation, and time management
- Amazon Seller
- eBay Seller
- TikTok Shop Seller
- Sales solution development
- Product recommendation
- FLUENT IN German, Russian, Armenian
- Strategic analysis
Certification
- Amazon Seller
- Shopify Seller
- TikTok Shop Seller
Additional Information
Punctuality: Committed to meeting deadlines and delivering high-quality results., Willingness to Learn: Eager to develop and master new technologies in E-Commerce and sales.
Hobbies
Gym & Fitness
Boxing
Cars Repair & Selling
Languages
German
Native or Bilingual
Russian
Native or Bilingual
Armenian
Native or Bilingual
English
Limited Working
Timeline
Sales Specialist
TikTok Shop
12.2023 - Current
Sales Manager
Mercedes-Benz
01.2021 - 01.2023
Automotive Mechanic
Mercedes-Benz
01.2019 - 01.2021
Professional Seller
Independent Amazon & eBay Seller
01.2015 - 01.2019
High School Diploma -
High School
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